Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Verified Reviewer's profile image
Verified Reviewer 
6 years ago

E-mails Come Easy Pros I enjoy how customized of campaigns you can make with this software. I have used several e-mail marketing programs and I think this one is my favorite. Cons Still could use some work on the design end of things, where I wish I have more control over it, not being a coder.  

Diane O.'s profile image
Diane O. 
6 years ago

We love using Constant Contact for our church's weekly newsletter! Pros What I like the most is how easy it is to use. You are able to upload your own designs and pictures or you can use theirs. Either way, you can make a great looking newsletter! Cons What I like the least is that unless you pay a higher price, you do not have as many designs available to you. But, I feel that goes with everything.  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Easy and free software for small businesses Pros It is simple and easy to use. The product is free below a certain level. It is a great way to generate business for small businesses. Cons the interface could be more intuitive and more modern. It has not really kept up to date with its competitors.  

Madeleine C.'s profile image
Madeleine C. 
6 years ago

This is a very easy to use software that allows me to better connect with my customers. This software allows me to connect with my customers and educate them on the various promotions and events that we have going on throughout the week. Pros The user-friendly capabilities are great! I also thoroughly like the templates that come with the software. Cons Honestly, I have no negative comments at this current time about this product. I cannot speak to the quality of the customer service, as I have never used it. This is why I o... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Simple tool for customer outreach Pros Constant Contact makes creating email marketing campaigns very simple as customer information and data is well organized and easy to use. Cons The database of stock photos is rather limited. Importing your own photos presents file formatting and size issues. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Over the years, we have used constant contact with good success. Pros I really enjoy the reporting so that we can monitor how well a campaign is performing. I appreciate that constant contact continues to add new features to improve the platform. Cons The templates are sometimes a bit limiting in style and function. It would be great to be able to embed a video directly into the template. I have also run into issues designing the template to look good on both the desktop and mobile. Overall though it is really easy to use. 

Brandon M.'s profile image
Brandon M. 
6 years ago

We really like Constant Contact for drip automation. I recommend Constant Contact for companies looking for a strictly email and drip email tool. But, research deliverability issues. If you can't get your emails delivered, it's a waste. Pros Easily build email drip campaigns. You can build a pretty powerful email strategy around it. It's quite intuitive. Cons Automation is restricted to time based triggers. There is limited functionality to automate emails based on behavior. Deliverability seems to be a growing issue with Co... read more

Suzanne E.'s profile image
Suzanne E. 
6 years ago

I use this for my email campaigns. Pros I like that the free version has everything I need. The marketing campaigns are easy to set up and I like the automation and the look of the finished product emails. Cons It's a bit cumbersome to get everything set up and import current lists. I wish I could figure out how to get people off duplicate lists also. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Very restricted custom edibility Pros For the newer templates, it's simpler and easier to edit using visual editor (not custom HTML coding). Also they updated to where we can now upload more than 5 images for free. Good contact list management with tags. Cons $4 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.