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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Erica S.'s profile image
Erica S. 
6 years ago

It keeps getting better! Constant Contact is the standard for email marketing, and you can see why! It allows you to quickly upload your email contacts and create professional email marketing. We've been able to see how many people open each of our email campaigns, and which campaigns are most successful, making future marketing more targeted. Pros Love the ease of use - whether you want to send a quick email using a premade template, or customize every part of your message, Constant Contact gives you the tools. It's easy to... read more

Darren M.'s profile image
Darren M. 
6 years ago

We use constant contact for our 40,000+ mailing list Pros I have run bulk email servers in the past. It's a giant pain to do so. Constant Contact gives me a good value - it's totally worth or so a month to not have to futz with sendmail. Cons I have to pay monthly fees for something I have the resources and the knowhow to do, but spam has made it extremely hard to justify doing it myself? I hate that.  

Mike C.'s profile image
Mike C. 
6 years ago

My Go to for Email marketing Pros pretty easy to use and pretty easy to setup. they have great intake widgets to match my site . great simple process Cons could use more customer support and help a bit more with website integration . Ran into slight problem and found their support was a bit off 

Joy C.'s profile image
6 years ago

Everything I need to run my little organization Pros It's easy to use, I didn't have to spend time learning it, and it does everything I need it to from scheduling to templates, etc. Cons I haven't figured out an efficient way to really organize my hundreds of email campaigns yet. The UI is a little out of date. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Decent software. Does what I need it to do, but the interface could use some work. It gets the job done and has great tracking options. It also gives you insight and suggestions as to what you could be doing to improve your campaigns. Pros I do like the update they did to the campaign editor. Those improvements were much needed, but they still have more things they could improve. Cons Their customer service is not very good. Their solutions that they offer in their forums often aren't sufficient enough. The new campaign edi... read more

Nathan R.'s profile image
Nathan R. 
6 years ago

Constant Contact is one of the most used and known Email Marketing platforms. An easy email marketing system is a highly beneficial thing for every marketer or business owner. They do things right, their system is very easy to use, extremely well thought out. Pros Extremely easy to use, highly effective, it integrates with a lot of the systems that you normaly would use (facebook, shopify, google, outlook, office 365, etc) Starting out is simple, you get a log period free trial, you could be completely setup in literally... read more

Lauren D.'s profile image
Lauren D. 
6 years ago

Constant Contact is a helpful tool for basic e-marketing and e-newsletters It's a cost effective way to communicate with large groups of contacts for e-marketing purposes and company newsletters. Pros The interface is easy to navigate and the templates have some fun customization options. It's easy to sort and group various contact lists for targeted email marketing. Cons The formatting is often difficult to get exactly like you want it, especially since it will show up a little differently on different browsers, and med... read more

Dan V.'s profile image
6 years ago

Works great Great for email marketing. Pros Gets the job done. Makes email marketing a breeze. There are things about it that are more complicated to use, maininly setting it up. Cons I think there are more inovative companies out there, this company was one of the first to offer a freemium version. 

Keith R.'s profile image
Keith R. 
6 years ago

Wouldn't give this up for anything! Pros Very easy to use. Intuitive user interface. Many templates to help make the perfect email for any type of business. Lots of data available to measure open rates, click-throughs, etc. Cons I can't say much against this product. It has helped us grow our business immensely. Years ago we had issues with their algorithm thinking we sent out too much spam but they fixed that, as we only send out to people who have opted into our email messaging. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.