Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Jessica F.'s profile image
Jessica F. 
6 years ago

Solid software with some design limitations Pros Very easy to use! This software is so user friendly! And, there are lots of features for direct email marketing as well as managing events and building databases. Cons The design features are limited. Everything looks professional and well put together but the email and event templates are a bit dated.  

Mayra R.'s profile image
Mayra R. 
6 years ago

Love the ability of sending mass emails while tracking of who's viewed, clicked, etc. The ability to send mass mailings. Pros Keeps all out business contacts in one place, available to use for each mailing, and the ability to catch duplicates. Love that we can keep track of all views, clicks, and unopened emails. Great set up tools to work on various mobile devices. Cons We have encountered that several of our constituents have unsubscribed from constant contact due to some mailings not being relevant to them, but once unsu... read more

Sandra J.'s profile image
Sandra J. 
6 years ago

Easy to use and looks professional. Pros Ease of use. Great professional options for a professional look. Open rate Analytics . Easy to import and maintain contacts. Cons I really do not have any cons, but I do wish there were seminars in my area. I realize there are online options, but sometimes you just need to be able to ask questions.  

Jason L.'s profile image
Jason L. 
6 years ago

I have managed the Constant Contact email/events account for a small not-for-profit in DC for years. Constant Contact allows us to easily manage our email contacts and lists. It has saved us time by providing email templates that we can customize to our brand. The reporting the tool provides also gives us the intelligence we need to see if our list is growing or shrinking. Pros Great tool for a small business or organization to communicate with supporters and customers. Very easy to manage contacts and lists. Countless e... read more

Melissa R.'s profile image
Melissa R. 
6 years ago

Great software Pros We really liked using this product. It was fun and exciting to learn to use and was very helpful to our needs. Cons  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Used to use for a community TV channel newsletter. Pros Constant Contact is a well-known name and lends a sense of trust to people who are handing over their emails for newsletter signups. Cons Constant Contact is very clunky and doesn't seem to have adapted with the times. While it does possibly offer a more "professional" feel on the side of the creator for larger, more "corporate" companies, the platform feels very old-school and is not super aesthetically pleasing.  

Mallisa M.'s profile image
Mallisa M. 
6 years ago

Gets the Job Done Pros I've been using Constant Contact for our email marketing at my job for almost three years. Feature-wise, the software does everything that you could want it to. Cons The only cons I would give it would be that the templates and email builder seem to be a little dated. I think making the email builder a little more user friendly (more drag and drop options, easier to edit individual blocks) would make a world of difference. 

Tom O.'s profile image
6 years ago

Easy to Use, but not Quite as Robust Pros The interface is dead simple to use, graphically friendly. Includes all the basic functions necessary for e-mail marketing Cons The features haven't been improved upon in years. E-mail templates and editor are not robust. Segmentation and list integration are lacking. 

Dana R.'s profile image
Dana R. 
6 years ago

Fantastic product for keeping in touch with customers! This is really great software to keep in touch with your customers on a regular basis. We sent out happy holiday emails, Coupon emails, and Product Promotion emails, all with great success. We are really excited about the Open Rates, and Unsubscriber list, among other benefits. The price of the software is very well worth it. I'm a beginner with this type of software and I have had no problems figuring out how it works and sending out successful campaigns. I have only ha... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.