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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Kristen R.'s profile image
Kristen R. 
6 years ago

Helpful and easy to use Pros I found the feature that organized your customer base with addresses and other contact information really helpful, because I could contact all of them with the click of a button. Cons I found it could be difficult to track the people who no longer wanted to be getting mailings and easily unsubscribe them.  

Genevieve F.'s profile image
Genevieve F. 
6 years ago

Constant Contact has been very helpful for our company. The benefits included ease of use, customizable templates, and helpful customer support. Pros Constant Contact is very easy to use and has a variety of templates for available. We found the templates useful, but eventually moved to HTML for more specific email design. The tutorials and support articles were very helpful as well. Cons Our only real difficulty in using Constant Contact is that some of the recipients had trouble receiving the emails due to the firewall ... read more

Elliott D.'s profile image
Elliott D. 
6 years ago

Newsletters and surveys through Constant Contact are comprehensive but cumbersome. Pros The ability to customize newsletters, greetings, and surveys is helpful for communicating with our members and audience. We can manage surveys, campaigns, and contacts all in the same place. Cons Sending emails is tough; you have to measure twice, cut once. If you forget to send the newsletter to a certain group, you can't just resend the email. Instead, you have to create a copy of the newsletter and go through the send process again. 

Lizzy S.'s profile image
Lizzy S. 
6 years ago

Fast, easy, and professional way to communicate Pros There are suggested templates that you can utilize to grab the attention of your audience. Creating the individual campaigns is fast and easy. Cons The functionality is lacking in that is difficult to create your own templates or edit existing ones based on your needs. However, if you are not creative, this is not that much of an issue.  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

High monthly fee Pros The pro is that it's known in the industry and it integrates with many other platforms such as mind body making it an easy decision to use for smaller businesses. Cons You can not custom code template and it requires an extra cost to have them do it. Also, it's a steep monthly fee based on number of subscribers. Even to "suspend" use it still has a monthly fee but jut as much. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

great templates, easy to create professional looking emails Pros I love the templates canva comes with. They are easy to customize with your specific branding and keep design elements to cut down on the time we spend playing with formatting. Cons We have had some issues with designs other than the actual templates that constant contact offers out of the box displaying well on mobile, even after preview shows it should be fine in the past. But overall, constant contact is well worth the money.  

Rich W.'s profile image
Rich W. 
6 years ago

The all-in-one solution for email marketing Pros Readily accessible features to drive a marketing campaign of any size to all of your preferred contacts. Cons The amount of customization is disappointing which really causes your campaigns to all carry a similar feel. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

nice email tool that is flexible for different needs Pros used it to run campaigns directed towards event attendees. improved engagement and attendance as a result Cons was having some issues regarding deliverability when i initially started leveraging the technology. not sure if it was with how i set it up or if a problem with their server 

Nicole P.'s profile image
Nicole P. 
6 years ago

Great Bulk Email Product Pros Great System for sending Bulk emails to members. Has plenty of templates to choose from and is easy to design in. Cons You are very bound by the templates and if you do not know HTML code it is very difficult to bring in your own designs. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.