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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Amber B.'s profile image
Amber B. 
2 years ago

Amazing Tool for Mass Emailing Clients I've really loved using their services! The website is easy to navigate & very intuitive & the end result is always super pleasing! There are numerous customization options so you can tailor your emails to your brand. Pros I love how simple it is to navigate the site & create amazingly professional quality email campaigns to send out to our clients! We also use it for a newsletter as well. Cons The way they've started charging for storing contacts.  

David M.'s profile image
David M. 
2 years ago

Average Pros Easy to implement. Works almost automatically Cons Difficult to make changes on the fly. A bit cumbersome  

Adriana S.'s profile image
Adriana S. 
2 years ago

Best option to email marketing Pros I tried a lot of platforms, but connstant contact is the best, I could customize my messages and get a good analytics about everything and is so good for my business Cons Constant contact offer to me the best option to send mesaages to my clients, I don't have anything against 

Mark W.'s profile image
Mark W. 
2 years ago

Constant Contact for marketing Pros Great product if you want to reach out with creative marketing campaigns to target large and small lists of prospects, It will keep you safe from being blacklisted because contact contact allows people to opt out andit also maintains the lists in constant contact and not in your current email system. It is easy to understand and use constant contact Cons No real cons, but whoever manages the email lists for your company needs to be very detail oriented and pay attention to the end users w... read more

susana A.'s profile image
susana A. 
2 years ago

Easy to use Great way to do target marketing or share information Pros Easy data entry, simple and a fast way to do outreach. Cons Some features and details on options are hard to find 

Laura C.'s profile image
Laura C. 
2 years ago

Great Marketing Tool Pros Easy to use marketing tool, great templates and advanced tracking capabilities Cons Cost is more than some competitors, but is much easier to use and they have live support 

Evan T.'s profile image
Evan T. 
2 years ago

Great eBlast Software for Companies Pretty good experience with Constant Contact and would continue using it. Good alternative to Mailchimp. Pros How easy it is to develop an eBlast in constant contact. It's very simple and everyone could understand how to create one just by playing around in the platform. There is lots of ways to customize how your email presents.Managing your audience and contact list is very easy. Cons A lot of our emails were leading to junk, where I did not experience that with Mailchimp. However we re... read more

Sarah F.'s profile image
Sarah F. 
2 years ago

Constant Contact is decent for the money but missing a few pieces It's decent for the money and easy to use but missing a few components for follow up. Pros They make building email marketing campaigns easy for me which is critical. They have a huge selection of templates and allow me to build my own. I also like the polling and RSVP buttons. Cons I am not notified when someone RSVP's to an event and I am not sure how to integrate a follow up email/calendar invite for when they respond.  

Liz W.'s profile image
2 years ago

Marketing Director - Liz Great!! They have helped on the back end and reporting purposes along the way. Thanks for helping our business grow! Pros I love the ease of use and deployment and copying the last month's formatting. Easy to understand reporting. Cons More direct connections to certain CRM's without the use of Zapier.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.