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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
a year ago

Great service Pros It helps us handle email lists for our members for a semi private club. You want guaranteed performance this is the service to use. They are great at targeting for marketing depending on the event. Very helpful. Cons It took me a minute to get used to allocate what goes to whom but they help with the management of that once things are set up properly 

Kevin S.'s profile image
Kevin S. 
a year ago

Constant Contact is a great communication tool Pros We use this to communicate with families. Works very well. Cons I cannot think of any downsides to this software. 

Lauren R.'s profile image
Lauren R. 
a year ago

Good email marketing platform Pros I like how it's affordable for small to medium size businesses and is a good option for sending out email newsletters Cons It's not as user friendly as other small business email marketing softwares I've used. Once you get past the learning curve, you should be fine.  

Felicia T.'s profile image
Felicia T. 
a year ago

OG Constant Contact Delivers User-Friendly Email Solutions Pros Constant Contact is definitely user-friendly OG solution for email newsletters, email list management, marketing emails and more. The user-interface and templates are good for beginners who don't want to have to hire a designer to build specialized software for sending emails. They're constantly updating their services, for example, adding text and social media marketing. Cons Like anything, even when user-friendly, there is a learning curve. They used to have ... read more

Noah J.'s profile image
Noah J. 
a year ago

A Solid Product with CRM Syncing Pros The CRM sync to DonorPerfect is invaluable. Being able to track how often donors are contacted helps pull out trends on which we want to capitalize. Cons Honestly, I feel like I'm not able to take advantage of all that Constant Contact is offering terms of email inclusion, and that might just be that I don't have enough time to examine all the features. 

Marie J.'s profile image
Marie J. 
a year ago

Great for organizing contacts Works well, some glitches. There is a slight learning curve to using it Pros We had a big event and was able toCreate an invitation list with the contacts saved. It was a huge time saver Cons I wish there was a place to put where or how you meet the person. I have also had trouble with the scan business card feature… though that might just be me  

Matthew S.'s profile image
Matthew S. 
a year ago

A Standard In The Newsletter Delivery, A Bit Pricey. Pros The overall send and reporting are very solid. Cons The biggest con is the cost, we pay over $220 per month. 

Candi S.'s profile image
Candi S. 
a year ago

Constant Contact does everything we need It does everything we need to send out weekly emails. Great product! The tech staff has been helpful to answer questions. Pros The email forms are easy to upload text, photos and video. The list serve works great to add or delete users. I feel like the software is easy-to-use which is great to save time and get out messages! Cons Honestly, I don't think there is a con. The software does everything we need from embedding videos to highlighting our products, adding tips and feedback fr... read more

Lauren R.'s profile image
Lauren R. 
a year ago

Easy Newsletter Sending Overall the experience with Constant Contact has been great! Pros Constant Contact makes it very easy to manage contacts and upload client information to send newsletters and information about upcoming events. Cons The only thing that can sometimes be inconvenient is that when you are uploading many contacts from an Excel sheet (for example), you have to make sure that all of the fields on the Excel sheet match what is in Constant Contact or else it will not work. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.