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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Katie E.'s profile image
Katie E. 
a year ago

Love Constant Contact! Overall Constant Contact gives us the opportunity to manage our email and social media marketing in the best way for a small business. The additional features that they have added are just an added bonus to what we are already using the services for. Pros We love using the email marketing schedule and statistics. It gives us real feedback from our customers on what they like and click on, and what doesn't perform well with them. We also love the online booking feature that provides our clients the free... read more

Kelly H.'s profile image
Kelly H. 
a year ago

Easy to Use Overall, it's been great using Constant Contact for email marketing. It's great to see the click-through rate, the unsubscribes, and how people are interacting with the content in the email. Pros I like how easy it is so create nice emails for our clients. We handle email marketing for our clients, but if there were to ever need to create an email, it would be easy for them as well. Also, the templates are great, too! Cons Some of my clients wish there was a free version because they don't have many subscribers.... read more

Ferhat Ç.'s profile image
Ferhat Ç. 
a year ago

Great turnkey templates for customer feedback collection Pros Constant Contact has a huge number of templates that makes our customer feedback collection process quite practical. Cons That would be a quite useful feature if there were an option to add a Stripe or PayPal based payment form to the surveys.  

Jesse E.'s profile image
Jesse E. 
a year ago

Express Messaging at its best. Great! Pros Very intuitive, all the office folk love it. Cons Nothing I can think of at the moment, thanks. 

Kimberly M.'s profile image
Kimberly M. 
a year ago

Great For Our Newsletter Pros Constant Contact is a great program as we can create our content in other programs and upload it or create your email in the template. Cons No cons. It does exactly what we need it to do for our organization 

Kelly S.'s profile image
Kelly S. 
a year ago

Complicated but useful if you can figure it out. It was pleasant, but a little frustrating if you don't have the bandwidth to really learn all the features. Pros I enjoyed the features that allowed me to create email campaigns. Cons This system is a little more complicated than I would like. I only used it for a short time before switching to a new program. 

Tracy R.'s profile image
Tracy R. 
a year ago

Constant Contact for newletters We use Constant Contact bi-weekly for newsletters for all of our businesses. It's a great service. It's easy to use and easy to create newsletters with templates. I highly recommend them for anyone wanting to get involved with email marketing. Pros We have been using this software for 15+ years. It's easy to use and the customer service team is always helpful. Cons The only thing they could improve on would be the storage of old newsletters. We tend to recycle our newsletters for other aspects... read more

Bethany T.'s profile image
Bethany T. 
a year ago

Very impressed! Pros All the available templates and ease of use. Cons I don't have any complaints about Constant Contact! 

Jill S.'s profile image
Jill S. 
a year ago

Constant Contact is the best way to connect! We are able to tell our stories through constant contact, which is imperative to nonprofit organizations. The ease of adding links for donations, creating invitations and the Canva integrations are so helpful. Pros Easy to use, lots of options to customize emails and campaigns, suggested best times to send emails and it consistently looks good! Cons nothing- we use it regularly and like all of the options. As a nonprofit, though, we would love a nonprofit discount!  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.