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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Souaibou B.'s profile image
Souaibou B. 
2 years ago

Constant contact review Pros Constant contact is a very good emailing software. It takes care of all parameters like mailing, marketing etc. Cons No problem encountered in the use of this software I highly recommend 

Hilary Paige S.'s profile image
Hilary Paige S. 
2 years ago

It's great for consumer marketing, but not b2b Pros Easy to use and a great layout for building emails and workflows. Cons I assessed this tool for a B2B platform's needs and it just didn't make the cut in terms of segmenting data at the account and user level. It's just not for that and that's OK.  

Tina S.'s profile image
Tina S. 
2 years ago

Good for small businesses Pros It's very easy to start using it. Importing your contacts, creating campaigns, sending and tracking who opened and who didn't your emails. It's a great way for small businesses to stay in touch with their employees, Cons There's no free plan for those who want to test it, but that's what makes their paid plans cheaper than the rest. 

Adam H.'s profile image
Adam H. 
2 years ago

Amazing ESP! Pros Constant Contact makes email marketing very simple, quick, and effective! With their features for list management, an easy drag & drop builder, and analytics it is a no brainer especially with the cost! Cons There is nothing I see as a con about constant contact at this time for my business needs.  

Debra S.'s profile image
Debra S. 
2 years ago

Constant Contact We have experienced convenience of being able to connect with our clients and advertising our events is simple. Pros Constant Contact is an easy system to use for email management and sending out event emails. Cons Our only issue is not being able to combine our various rosters together into one. 

Ben L.'s profile image
2 years ago

Price increases mar quality product Managing distribution of email newsletter for newspaper Pros Constant Contact goes above and beyond the minimum expected of an email management software to not only ensure messages are delivered timely and effectively, but that creation tools and list management tools are up to date and able to make for quality products. Cons After a rate increase, we now currently are in a position where there is no price difference between base and premium tiers, which feels unhelpful when we do not need... read more

Ashley S.'s profile image
Ashley S. 
2 years ago

Good program Pros It comes with templates that you can customize and scheduling posts and email campaigns is very easy. They just started integrating with Canva which is great, but they need to work on the integration. Cons I wish I could customize the emails a little more. It would be great to have a color matcher like Canva has. It would also be nice if the email templates auto populated your company info, for example I have to fill in our email, social media, etc. 

Bev L.'s profile image
2 years ago

Autosave is an issue It's ok. A step above Mail Chimp. A step below Campaign Monitor. Pros I like that it can post to social media as well as send the email Cons The auto-save frequently "times out" and I have lost my work on many occasions and had to start over. 

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

Great Email Marketing Tool Pros Constant Contact works seamlessly with most records management systems and makes sending out marketing emails extremely simple. Cons The cost can be extremely prohibitive for non-profits and other smaller organizations. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.