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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Michael N.'s profile image
Michael N. 
a year ago

Constant Contact is really fabulous for email marketing--we use it for all our opted in messaging We set up a landing page with a form fill, ad traffic to the landing page. Constant contact handled email and responses for all of the opted in addresses, and kept the leads warm while we developed them. Excellent deliverability, easy to use, just a first class software. Pros I'm pretty familiar with email software, having used four different options extensively. Constant contact was the slickest interface, the most intuitive pr... read more

Atiqul I.'s profile image
Atiqul I. 
a year ago

Prety expensive but worth it for most part Pros Like their unique set of features. The amount of resources there is available is fascinating. Easy to use. But you can always make great use of it and dig deep. Cons The pricing is pretty much on the higher side. Worth it though. 

Maria Q.'s profile image
Maria Q. 
a year ago

Many Surveys I have taken using this. Pros I am an avid survey taker, I try to get extra money doing this, and many of the different survey providers use this to make up their surveys. It's easy to use, simple and doesn't glitch on me Glitches mean no money. I like it a lot. Cons I have no complaints at all using this.  

Verified Reviewer's profile image
Verified Reviewer 
a year ago

Industry Standard - The Best It has been great! Support has been helpful the few times we've reached out. Pros We love how versatile CC is with being able to manage different lists for different clients and accounts. Cons Wish the interface for managing everything was a little easier. Makes it difficult when other staff members need to login and change settings. Similar software is easier to navigate. 

Victoria O.'s profile image
Victoria O. 
a year ago

Gets the Job Done The customer service is exceptional because you can talk to a live person by phone. It's the reason why we chose this product. Constant Contact allows me to run my business and help me help my clients get their newsletters and email promotions out. Pros What I like the most about Constant Contact is that you can build an email very quickly and get it out ASAP. It's very straightforward. Cons What I like the least is that it is glitchy, sometimes lets you upload GIFs and sometimes not, two people cannot b... read more

Bobie B.'s profile image
Bobie B. 
a year ago

Now our company enjoys receiving customer feedback! Our transition to constant contact has been a smooth one. As I stated before I enjoy now reading customer feedback and improving where we need improvement and not on our email software , marketing side which has little to do with our product. Pros I like the way that constant contact represents our brand and our company to our customers and potential customers. We actually send out surveys now once a month to our customers since getting constant contact our ratings have gon... read more

Julie C.'s profile image
Julie C. 
a year ago

Trusty Program Pros I like email marketing the best - it isn't perfect, but gets the job done quickly and simply and is something I can recruit helpers for with minimal training Cons I am really disappointed with the new integration with PayPal and WePay. It is now requiring PayPal accounts to pay with credit card which our guests do not like, but WePay does not integrate with Quickbooks, so event registration has just become a LOT more work.  

Anselme M.'s profile image
Anselme M. 
a year ago

Constant contact review Pros Constant contact is an email marketing software that is ahead of its time. It is easier to use than these alternatives and offers very beneficial shipping suggestions Cons I had no problems with this software.  

Susan K.'s profile image
Susan K. 
a year ago

Stay in touch! Pros Constant Contact helps us stay in touch with our guests and let them know of upcoming events and happenings. Cons some of the templates are hard to work with 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.