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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Brianna S.'s profile image
Brianna S. 
a year ago

easy to use and multi-functional Without Constant Contact, our marketing efforts would be more difficult. It is nice to have a product that combines multiple marketing efforts in one place. Pros Constant Contact is an easy to use software with multifunctionality. We have utilized this software for several years for email campaigns, social media, and managing a list of marketing contacts. The email campaigns specifically are easy to design even for someone with little to no graphic design or computer programming skills. Cons ... read more

Christina S.'s profile image
Christina S. 
a year ago

Constant Contact is exactly what we needed. Our experience has been very positive. We have been able to ramp up our email campaigns to at least monthly, and usually weekly due to the ease and quickness of the software editing features. Pros This software is easy to use and has a lot of different design templates. You can go in and make a quick email campaign in 5 minutes, or you can edit it completely to your own liking. The tracking is very helpful as well to know what campaigns were opened or not. Cons I have not found a... read more

Fauve F.'s profile image
Fauve F. 
a year ago

Good for professionals or just starting out It's great! One of the easier emailing programs I've worked with. Pros I really like that you can integrate it onto website software and send the email to the same list but only the new contacts that were previously added. Cons It works well, very user friendly - no complaints here. 

Irene L.'s profile image
Irene L. 
a year ago

Constant Contact keeps you in touch While we do send a message out weekly , we realize that we are not reaching all the intended homeowners. The emails are going into their spam folders. We have to remind them to add the sender to their safe list. For those who do receive the message , the overall response has been very positive. People love to know what’s going on in their community. The ability for our staff members to be able to create , edit and send a message quickly has helped in critical situations , like pool clos... read more

Hylda F.'s profile image
Hylda F. 
a year ago

Reliable but a Little Costly Overall, Constant Contact is a reliable. Pros We send out weekly newsletters, so I like that I can just copy the previous week's and change out the content, which saves a tremendous amount of time. Cons The app still seems somewhat limited in terms for text formatting and the custom HTML code feature isn't or doesn't seem to be available to us anymore. 

Gleidy G.'s profile image
Gleidy G. 
a year ago

Very good option to send automated email campaigns In general the experience is good, if has everything you need to manage marketing campaigns without a ton of knowledge in the matter Pros While is not the easiest to use, offers very good reliability, emails are always on time and to the inbox, the optimization is good for different email clients and also for mobile phones Cons The "core" plan has very limited fuctionality and the next tier is 5x the price, not having a middle tier is a deal breaker for small busineses and ... read more

Verified Reviewer's profile image
Verified Reviewer 
a year ago

Hands down the BEST email program Pros I literally have tried ALL of the programs and Constant Contact rises above the rest. From editing images to easily sharing to social, Constant Contact has it all covered with no issues. Cons I wish there was a way that once someone unsubscribes you could get them back easier 

David F.'s profile image
David F. 
a year ago

Constant Contact Review 2022. As a small business owner, I wear a lot of hats. I'm responsible for everything from customer service to product development, and that can make it hard to find time for marketing. That's where Constant Contact comes in. Their platform makes it easy to create beautiful emails and track their performance. I can see who's opening my emails and clicking on my links, and that helps me to adjust my strategy on the fly. Plus, their live chat support is always there to help me when I need it. Thanks to... read more

Shivansh B.'s profile image
Shivansh B. 
a year ago

Has been 'just okay' for me... Pros Constant Contact is a quite straightforward and easy-to-use marketing tool as such. I used it mainly for newsletters and building my lists when I got started with affiliate marketing. But I only used it just for a few months. Cons The team is not good at all. All they want from you is to buy the product and keep paying them. I've had an experience where I wanted to cancel the subscription but I couldn't find a clear button to do that. I contacted the support team regarding that and they to... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.