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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Noemi P.'s profile image
Noemi P. 
2 years ago

A good email marketing platform for begginers! The overall experience is great. If you are a big company, I will choose a different option so you can have more features to play with. If you are starting in this world, this could be an easy and intuitive option for your business. It gets the job done, but there is room for improvement. Pros Constant Contact is easy to use and makes it easy to start if you are a beginner.It offers different services inside the platform, such as email marketing campaigns, landing pages, or e-co... read more

Vita M.'s profile image
Vita M. 
2 years ago

Overall great! Could use some more robust features Pros The fact that our team can track if an email has been opened or not is a game changer for sharing information! Cons Sending individualized emails to one list (ie that say "Dear Mr. XYZ") would be very beneficial. The work around is to create lists of one member. My co-worker had to do this for 60 people the other day.  

Abhijeet J.'s profile image
Abhijeet J. 
2 years ago

Brilliant and cost-effective way to get customers engaged We have used this product for a little over 5 months now and it has already paid off. We'd 3 customers reach out to us for new projects and got 2 leads. Pros Ease of use; has integrated Email and social media marketing; has better delivery rate and is very cost effective for small businesses Cons Does not support TikTok and Pinterest for social media marketing. May use some more templates for holiday season. 

Meaghan E.'s profile image
Meaghan E. 
2 years ago

One of the easier email marketing services out there - user friendly for the most part For the most part, customer service is quick to respond and informative. Emails are easy to design and send out, and you do have more options than competing softwares. Constant contact is a great tool for small or large businesses who don't have materials to send which are too intricate in design. If you're looking for as simple way to reach a group of contacts, this is just what you'll need Pros Constant contact is very simple when it com... read more

Ismael David S.'s profile image
Ismael David S. 
2 years ago

Everything you expect Sending email blasts is something to be taken seriously and Constant Contact provides the tools to develop a delivery that will catch your target's attention. You do need and eye for design to make it appealing but the tools are there for you make the best of it. Pros Creating campaigns feels like a breeze. Is very modular and easy to setup. Cons Navigation is slow since their last update. I was never fast but now is really noticeable to the point of over 10 seconds wait for very busy taks. 

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

Best contact and surveyor for marketing! Pros The emailing campaigns and surveys are by far the best part. Cons They could use a less invasive support system I feel harassed by them a bit sometimes even if I have already done something they suggest 

Brice T.'s profile image
Brice T. 
2 years ago

Constant contact Pros This software has too much resemblance with other tools of the kind it is even a robust software easy to use and to customize. The management of the lists is cool!! Cons user-friendly and customizableThe software seems limited  

Katie E.'s profile image
Katie E. 
2 years ago

Love Constant Contact! Overall Constant Contact gives us the opportunity to manage our email and social media marketing in the best way for a small business. The additional features that they have added are just an added bonus to what we are already using the services for. Pros We love using the email marketing schedule and statistics. It gives us real feedback from our customers on what they like and click on, and what doesn't perform well with them. We also love the online booking feature that provides our clients the free... read more

Kelly H.'s profile image
Kelly H. 
2 years ago

Easy to Use Overall, it's been great using Constant Contact for email marketing. It's great to see the click-through rate, the unsubscribes, and how people are interacting with the content in the email. Pros I like how easy it is so create nice emails for our clients. We handle email marketing for our clients, but if there were to ever need to create an email, it would be easy for them as well. Also, the templates are great, too! Cons Some of my clients wish there was a free version because they don't have many subscribers.... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.