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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Kara L.'s profile image
Kara L. 
a year ago

Good - not great! Pros I love that we can expand off our past campaigns and the analytics are very helpful. Cons Feels very limited design wise. I wish there was more capabilities to create better email marketing campaigns in site.  

Archit G.'s profile image
Archit G. 
a year ago

Easy to use platform Pros The platform is easy to deploy and use. Also, it is very intuitive. Cons I didn't get any customer support service when I was in need of resolving some technical issues. 

Mitalee B.'s profile image
Mitalee B. 
a year ago

A gem of a campaign digital marketing app out there Overall, this app helps with hassle free digital marketing campaign management and is an asset to any organization for the business to grow. I would definitely recommend this app for any business looking for lead generation along with managing all email campaigns successfully. Pros Customizable templates Various options, seasonal templates List management Lead generation Cons Customer Support (only available on phone) 

Renaud M.'s profile image
Renaud M. 
a year ago

Easy to use, limited in its scope I have had a good experience with Constant Contact, it allows us to send marketing emails to our customer on a regular basis with little pain. Some functionalities could be improved, such as fonts, templates, sorting... Pros Easy to deploy, easy to use, inexpensive. Minimal training required, availability of templates Cons The templates are very limited, the fonts are limited as well and the "copy/paste" from word does not duplicate the fonts. Sorting is cumbersome and should be improved  

Jacob N.'s profile image
Jacob N. 
a year ago

Better than most email applications I thought it was easier to use and more effective than other email marketing applications. Pros It was easy to create templates and campaigns. I liked that they made sure your lists were relevant. Cons The possible features when building your creative on your campaign. It would have been nice to have more features. 

Katie B.'s profile image
Katie B. 
a year ago

Just ok It was just ok. Not amazing and not horrible. If you aren't interested in really digging into data or customizing your emails beyond the builder - you will do great with Constant Contact. Pros I liked the event builder and RSVP feature of Constant Contact as I did a lot of event invites using it. It was easy to do and easily customizable. Cons As a designer, I didn't love the email builder. It was just ok. If I had programming skills I could have made it better, but I don't so I relied on the builder. I also didn't ... read more

Claire W.'s profile image
Claire W. 
a year ago

Constant contact is a great marketing tool Pros I used this for the first time about a year ago and I was able to learn the basics fairly quickly. It is straightforward and easy to use/learn. Cons Don’t have anything negative to say about this software  

Leonardo M.'s profile image
Leonardo M. 
a year ago

Solid tool but if you need complex - look elsewhere Pros Solid system, easy to learn how to use and maintain Cons If you need more complex automation, I would say look elsewhere than Constant Contact 

Jonathan S.'s profile image
Jonathan S. 
a year ago

Constant Contact is a necessary addition to your business... $4 Pros Outstanding deliverability rates. Great backend metrics to manage your email campaigns. Professional looking templates. Ease of use when building email pieces. Cons Quickly rising price with additional contacts on distribution lists. Customer service is not that effective w/ either technical or billing questions. Automations are basic when compared to some other possible tools. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.