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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
a year ago

Serious Email Marketing Overall, ConstantContact helps me get work done, but it sometimes feels less fun than MailChimp. Pros I appreciate how ConstantContact is built for business: its numerous integrations with other popular software, its dashboard will all the relevant metrics, and the way it constantly and consistently adds new features and improvements. The heat map interface is particularly useful in tracking where our audience is putting their attention. Cons Coming from MailChimp, I found the UI of Constant Contact t... read more

Jennifer M.'s profile image
Jennifer M. 
a year ago

A middle of the road product that gets the job done Overall, it delivers your emails, it organizes different contact lists and you can segment them. You can schedule your emails and even add in social campaigns. It does what it should, however, creating the email is actually more complicated than it needs to be and it feels like you are designing in 2001 software with tables. Its a big disjointed and clunky. You don't' have the design freedom that is otherwise available in other products. It is more complicated to learn and ... read more

Kathy M.'s profile image
Kathy M. 
a year ago

Constant Contact Review Pros If we would use it like it is designed to be used it might be beneficial. We signed up during COVID and used it a couple of times but now it doesn't get used at all. Really need to try and use this to generate leads, etc. Cons Seems like a lot of these emails get into the recipients spam folder - wish there was a way to have them go into the inbox like it should 

Robert F.'s profile image
Robert F. 
a year ago

Good email marketing platform for the beginner and more experienced user Allowed us to keep our databases separate so we can better target, as well as purge unresponsive subscribers. Pros Easy to set up once you've understood the platform. Good targeting and analytic feedback Cons Can be a bit frustrating at first getting an understanding of how to format emails. 

Andrew S.'s profile image
Andrew S. 
a year ago

Easy-to-use email marketing service Pros If you're looking for an easy-to-use email marketing service, Constant Contact is a great option. The platform makes it simple to create and send out newsletters, invitations, and other automated communications. And since the tool integrates with a number of popular third-party platforms, it's easy to add social media components to your campaigns as well. Best of all, Constant Contact offers a wide range of templates and graphics to get you started quickly, so you can focus on craftin... read more

Randa S.'s profile image
Randa S. 
a year ago

Good Value Pros Constant Contact has made our email marketing easier and more efficient. I love that we can check the stats after each email to see how well it performed and make changes if we need to. Cons The platform is not always the most user-friendly and I have had to find ways to modify templates to do what I want. 

Jenna L.'s profile image
Jenna L. 
a year ago

Excellent Resource for Communication! Overall Constant Contact is an excellent software. It gives the options for emailing lists, rather than just one big list. Even when homeowners unsubscribe themselves on accident, it is easy to add them back! I would recommend this software! Pros Constant Contact is a great tool for helping communicate to our HOA Residents. The emails are customizable and clear, and allow for me to make it my own, based off what I need! I would recommend! Cons There is nothing I like least about this sof... read more

John L.'s profile image
John L. 
a year ago

The Best Email Platform - PERIOD Constant Contact has allowed us to be more efficient at reaching our customers on a regular basis. Pros This platform was plug and play for us, allowing us to start with email campaigns on the first day we signed up. Cons There are some minor limitations with email formatting, but this is to be expected. No real complaints! 

Cristen C.'s profile image
Cristen C. 
a year ago

User for Years I've been using Constant Contact for many years. I tried Mail Chimp but didn't find it as easy and I didn't feel like uploading all those contacts and photos to it. So this is my simple email solution for email marketing to my entire client list and to segments of that list. Pros Constant Contact is easy for me to access, easy to work with for the most part and having contacts right there is also so simple. Most of the editing is simple but a bit clumsy when adding new boxes, images, etc. Cons This software is... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.