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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Philip M.'s profile image
Philip M. 
2 years ago

Great software and getting better I appreciate how they make me feel as a customer and I would like to continue working with Constant Contact for the foreseeable future. Pros The software is approachable and fairly easy to use! I have always felt like Constant Contact is something that I look forward to using during my daily routine. Cons I have found that the integrations of new features are not always smooth for me to understand and fully optimize, but it's great to see them growing functionality.  

Rohmah A.'s profile image
Rohmah A. 
2 years ago

Really Great Marketing Software Pros I really like that it is easy to setup and has a lot of templates. Cons I don't like the fact that it can be a bit on the expensive side for startups 

Azeem T.'s profile image
Azeem T. 
2 years ago

Top Notch Email Service for Small Businesses While the experience has been favourable, most eCommerce stores have migrated to Kalviyo and Mailchimp because of it's well rounded offering and DIY offers. Pros Constant Contact's biggest advantage is its support and its community. Time and again, the product has incorporated feedback and feature requests from the community. Secondly, it's business friendly pricing and only second to Klaviyo and Mailchimp, in my opinion. Lastly, its mobile app helps you send emails on the spin.... read more

Jessica L.'s profile image
Jessica L. 
2 years ago

Ease of Use Would Recommend for email marketing it's been a great tool to automate emailing Pros There are easy to follow and use templates to create really great email campaigns, the tracking and conversion tools give a lot of great insight Cons sometimes the formatting can be off once the email is actually sent out 

Jennifer O.'s profile image
Jennifer O. 
2 years ago

Best Way to Reach Customer We are able to scheduled times the emails will go out. Pros The ease of use to create and send thousands of marketing emails to customers. Cons Sometimes finding the exact item or location of some features. 

Brenda V.'s profile image
Brenda V. 
2 years ago

Use of Constant Contact I have had very good luck with Constant Contact and I know other people use it often Pros It is an easy program to use. You can add the things you want in the work that you do. Cons Nothing that I can think of right now, I can always call and ask for help when I need it 

Tim A.'s profile image
2 years ago

Very useful for communication and managing contact lists Constant Contact has been a very reliable e-mailing platform. It has many different features and allows people to unsubscribe from a specific list instead of all our e-mails. Pros I love how you can send one e-mail but have certain parts of the e-mail viewable to certain contacts in your list using tags. That's a phenomenal feature! Cons I don't like the designs too much. I wish it had more modern e-mail templates. 

Jeanette M.'s profile image
Jeanette M. 
2 years ago

Best Email System with the Best Customer Service! Pros The ease of creating professional looking emails and the templates are super easy to use. Cons I have not complaints. What is offered works fast and efficient for me.  

Melissa T.'s profile image
Melissa T. 
2 years ago

Easy System to navigate! I think it helps keep me in front of my clients more consistently. Pros I enjoy that the product is fairly easy to use and has so many other components. Cons None come to mind. The only thing I can think of is operator error and not taking more time to use all that the system offers.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.