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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Amanda Renee S.'s profile image
Amanda Renee S. 
2 years ago

Great Product! Pros I use this weekly for email newsletter blasts. Works great and is easy to use. Cons The cost could be better. We pay over $600 per month to send out emails to 100,000 recipients. 

Victoria Z.'s profile image
Victoria Z. 
2 years ago

Great to copy templates and manage audiences Pros Anyone on our team can login and schedule high-quality emails Cons I wish it was easier to design and customize templates 

J Stuart H.'s profile image
J Stuart H. 
2 years ago

Constant Contact is perfect for small shop non-profits to make an impact with stakeholders I needed a quick and easy way to communicate with our stakeholders. This software is easy to use and having the ability to schedule future actions is excellent. Pros The layout and design are easy to use and there are a lot of options to create unique pieces. Cons I did not find anything that we don't like about the software. Taking time to view the tutorials is the best use of time.  

Amber Elizabeth M.'s profile image
Amber Elizabeth M. 
2 years ago

New features added regularly One use is our internal newsletter and knowing which employees don’t open or read office announcements if very useful. Other features like polls and events helps the marketing and HR team collect information from employees easily and keep track in the same place. Pros Even basic tracking on the lower tier options can be very helpful to marketers/small businesses. Knowing what links are clicked, email opens, and rejections if far more than you’ll get with an old fashioned email. Cons Workin... read more

Susan A.'s profile image
Susan A. 
2 years ago

Dependable Email Campaign Software It is for lack of better words - clunky. The user interface is not too inviting and the templates unexciting. Pros Constant Contact was first on the scene for email marketing. It trained marketing people like myself the ins and outs of creating an email message, uploading contacts, and hitting send. It has always been reliable and delivery is the name of the game. Cons The templates are dated. The templates do not have a lot of openings for being creative and looking 2022. Formatting and a... read more

Courtney J.'s profile image
Courtney J. 
2 years ago

Pros and Cons Pros Overall Constant Contact is good at keeping emails organized. I like the reports they give after emails and I like how the audience is managed. It is easy to see how emails did and what clicks they led to, etc. Cons My least favorite thing about Constant Contact is setting up the emails. I don't like how it is formatted and I don't find it intuitive to use. Sometimes I need to do something simple like add an indent and it is difficult to figure out how to do simple things like that.  

Wanda M.'s profile image
Wanda M. 
2 years ago

Good for mass e-mail marketing Pros Integration with our existing programs was smooth and seamless. Cons I really didn't have any cons for this product. 

Deborah W.'s profile image
Deborah W. 
2 years ago

I Recommend Constant Contact For Email Marketing Pros Constant contact app is very user friendly. Not as cumbersome as Mail Chip. Cons I did not appreciate the repeated phone calls, text messages to buy add-on services. That became annoying and spam like.  

Maryann P.'s profile image
Maryann P. 
2 years ago

Great Marketing Tool Pros This is a great management tool for potential new clients. Their easy use format allows us to reach potential new clients. Cons Would like to see easier option to import current contact lists. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.