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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Rachel P.'s profile image
Rachel P. 
2 years ago

Beginner friendly A great program for those who want a s simplified approach to email marketing Pros It was really easy to learn and figure out for someone who has never had an email list or done anything like this before and setting up automated mailing wasn't hard to learn Cons It was a bit harder to learn and enter all the emails was a chore  

Rachel K.'s profile image
Rachel K. 
2 years ago

Software that has many options, however, email campaigns are always at the forefront Constant Contact does exactly what it is supposed to do and we need it to do---sending out good email campaigns easily. Afterward, it utilizes reporting to give us a lot of valuable information about our campaign. It is a simple, yet very robust, program that meets all of our organization's needs. Pros I really like the simplicity that Constant Contact has in order to use their product for its primary use---sending out email campaigns. You ... read more

Caitlin B.'s profile image
Caitlin B. 
2 years ago

Constant Contact Pros The largest draw for my use of Constant Contact is the ability for it to both serve as an email marketing platform and as a social media scheduling software. It is the only platform to do this. Cons The reporting tools are the least visually appealing and less detailed than other competitors. It gives similar information but not in as digestible a way. 

Sheri P.'s profile image
Sheri P. 
2 years ago

Easy to reach target demographics Good general experience and able to reach and maintain target demographics Pros Managing target demographics is easy as well as contact list Cons Nothing is really bad about using this software  

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

Could be better but simple to use I like this tool but find myself wanting a more sophisticated email tool with more automation. Pros I liked how incredibly easy it is to create emails that can be sent out quickly. It truly is fast to create and send them. Cons Customization and automation are clunky. Customer service is hit or miss and can be slow to respond. I hate that we can't move the "Unsubscribe" button within our footer. 

Scott G.'s profile image
Scott G. 
2 years ago

Staying Productive with Constant Contact Overall, the experience has been great. Shout out to their Customer Support team. They are responsive and extremely helpful in solving problems and tackling issues. Pros The ability to manage large and multiple email lists of customers and internal employees. Also, the rescheduling feature for emails is invaluable. Cons The software is bit wonky sometimes in Safari for Mac. Glitches include library graphics not loading, pages slow to load and other incompatibility issues. Switching ... read more

Elizabeth Michelle O.'s profile image
Elizabeth Michelle O. 
2 years ago

Constant Contact The Solution for Your Communication Needs It made sending bulk emails easy and tracking the progress of the sent campaigns effective. Also, solving complaints from clients who would call and claim that they did not receive a particular communication became effective as all one needs to do is to check from the reports whether an email was delivered to the client or not. This is quite a resourceful software. Pros 1. The software is easy to navigate and hence learning for a new person is so fast 2. The blue and... read more

Kendall H.'s profile image
Kendall H. 
2 years ago

Beneficial for Managing Membership Correspondence Pros The templates are easy to design and use, it is easy to maintain consistency with our emails to members of our organization. Adding photos and images to email templates is fast and simple, and we like that we can share drafts with coworkers for feedback easily before an email is sent out. We also like the simple process of scheduling emails to be published. Cons Adding email recipients is harder; you can import a list to update or add recipients individually. Either wa... read more

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

Email marketing Pros I like this tool for a simple email marketing blast to a lot of people at once. Cons It seemed like a lot to input all the data one by one , and the creativity aspect of the building boxes didn’t seem that versatile.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.