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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Michael F.'s profile image
Michael F. 
2 years ago

Manage your email network easily and effectively I have enjoyed using Constant Contact because of the simple functionality and will continue to use it. Pros Constant Contact allows me to easily message on upcoming events to my network of alumni and supporters Cons I would like more flexibility when creating email templates and designing event flyers 

Katie P.'s profile image
Katie P. 
2 years ago

Constant Contact Helps Our Business Thrive! Overall Constant Contacts is phenomenal! It has been the hub of our communications with our team, volunteers, and community. We use it for newsletters, drip campaigns, marketing, and more. People are always so impressed with how beautiful our emails are laid out. It is easy to learn and use. And overall has helped our business grow! Pros I love the beautiful layout options. The easy to use and design drag and drop. Ability to add your own images and videos. But most of all the anal... read more

Malissa C.'s profile image
Malissa C. 
2 years ago

Easy to Use Pros This software makes it really easy to send weekly marketing emails to clients and potential clients. Cons Customer service was very lackluster. I expected more from such well known company in the marketing world. 

Judith M.'s profile image
Judith M. 
2 years ago

Constant Contact is less cost effective for small business needs Pros Importing contacts and adding a contact sign up is straightforward. Cons Free account is limited. Cost for sending is higher than other email marketing systems.  

Rick S.'s profile image
Rick S. 
2 years ago

Constant Contact is a great email tool Pros It allows me to create custom email list from our current customer database Cons If you have multiple stores using the system, if one person opted out it will for all stores 

Daniel L.'s profile image
Daniel L. 
2 years ago

Constant Contact offers an easy way to send email marketing campaigns Overall it did the job when we were email marketing. Opt in requirements did frustrate some of our existing clients Pros Setting up functional and professional email newsletters was fairly easy to do. Cons As with most emailing software the spamming filters often make it difficult to load lists. The opt in feature was frustrating to our existing clients 

Victoria W.'s profile image
Victoria W. 
2 years ago

Works Great Pros This is a very easy to use software to get the word out! Cons There is a little bit of a learning curve, but once you get it, it is great!  

Sadhan P.'s profile image
Sadhan P. 
2 years ago

Best Email Marketing Software For Scale Up Your Business Pros 1. It allows to customize templates to make more attractive. 2. It has a feature to get feedbacks fro the users. 3. Easy to use 4. Contains A/B Testing feature. 5. Has a free trial option without credit card requirement. Cons Since I am using, I've not found any disadvantage. 

Maureen D.'s profile image
Maureen D. 
2 years ago

Constant Contact Connects Our school has used Constant Contact for years. Not much has changed or become more innovative over those years. New design features would improve the product. Pros Design is user-friendly. It is nice to get updates on "opens" and "clicks" and to actually know what individuals were participating. Cons The ease of unsubscribing and not knowing the constituent's reasoning. Personalization feature is difficult to manage. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.