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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Emir T.'s profile image
Emir T. 
2 years ago

It's fun to use and works Pros Its interface makes this job much more doable. Creating templates is just as fun. Cons I don't remember having a problem. Practical  

Robin I.'s profile image
Robin I. 
2 years ago

I'm a huge fan of Constant Contact As a graphic designer, I have been using Constant Contact for almost 15 years. I've done several monthly e-newsletters, events, advertising, and announcements for several of my clients' businesses. Pros Constant Contact is very easy to use and has become an invaluable tool for a number of my graphic design clients. It's use has increased sales, spread news and increased fundraising efforts. It is a quick and effective method for users to increase business. Cons I don't really have any cons... read more

Ron S.'s profile image
2 years ago

Good quality software Pros Was easy to use and implement for our business. Cons The cost was more than other providers but it is good quality and deliverable rate increased, so the increased cost was worth it to our business 

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

Efficient but Limited Pros I like that I am able to import templates I build in BEE Pro's email builder. Maintaining customer lists is easy. The company is well-known enough to have extensive plug-ins for both WordPress and WIX sites. Cons Their things make their email campaign builder limited: no mobile design front-end editor, no ability to customize email width, or easily affect padding and margins. Also, it is weird that you have to contact their customer service to remove their logo at the bottom of the email - even if... read more

Rebecca W.'s profile image
Rebecca W. 
2 years ago

Constant Contact - upgrade, or you're left with 2005 functionality Pros Simple drag and drop building of emails and landing pages is simple to learn and use. Cons Such a limited number of user defined fields (limited to 50 at a time). Often the 'preview' function with user defined fields crashes. 

Adrienne N.'s profile image
Adrienne N. 
2 years ago

Frequent User It is a comprehensive, well-designed tool. Any time I thought, "wouldn't it be great if I could do X with this program", I would look it up in the help section, and more often than not, that feature existed. I enjoy working with it. Pros It is so easy to use. When I first started using it, a colleague showed me the basics and everything else I was able to figure out just by using it more. And when I needed help with something, a quick search in the help forum or a chat with tech support resolved the issue on th... read more

Ray D.'s profile image
2 years ago

Constant value with Constant Contact Positive. They've been around for a long time for a reason Pros Provides the best overall user experience or recipients Cons Visual design could be upgraded and modernized 

Linda B.'s profile image
Linda B. 
2 years ago

Constant Contact is the Outstanding Choice to Get Your Message Across When I was first hired, this software was already in use in our non-profit organization, and it was quite easy to adapt to although I had never used it before. I have since been able to improve our messaging by simply getting input from others and well as knowing how to use the English language properly. Pros CC is easy to learn and use from day one yet still offers many new and unique ways to add great content to your message. Cons I find it very frustrat... read more

Donna S.'s profile image
Donna S. 
2 years ago

Constant contact easy to use beautiful results Great experience. Easy to use . Great templates and an awesome customer service team! Pros Easy to use , great results and awesome customer service! Cons Haven’t really found much that I have been disappointed with . Once or twice I lost my work , which was my own fault because I didn’t save my work.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.