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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Melissa C.'s profile image
Melissa C. 
2 years ago

Easy Pros Constant Contact makes reaching a large amount of people at the same time. Cons At this time I have not found anything was not expected.  

Jo R.'s profile image
2 years ago

Constant Contact Feedback Pros I like having everything centralized and how each entry/customer has their own 'card. Cons Aesthetically, the software feels out of date.  

William K.'s profile image
William K. 
2 years ago

Good, but pricey. Started well, ended with me using another service. Pros Ease of use, could utilize it from my phone, so very good for putting together one page/image flash sales/events. Cons Overall, with attrition/unsubs, the company is not flexible when it comes to reality of "dead accounts". Meaning accounts that will never be reached or see your emails/campaigns because of spam blocking or other email filtering device, lowering the number of the actual reach from the email list. Therefore you continue to pay an inflate... read more

Mike B.'s profile image
Mike B. 
2 years ago

great tool for mailing Pros We utilize Constant Contact for email advertising and deals crusades. We additionally use it to stay in contact with different individuals from the organization and send them week after week bulletins or solicitations to online courses and with customers we send quarterly updates and overviews. Cons At times it is hard to add and alter pictures in email crusades. 

Sandra S.'s profile image
Sandra S. 
2 years ago

Helpful for communicating to a large group Early on, I had an issue with the emails being sent out and I had the best customer service experience ever with Constant Contact. They were helpful and speedy! Pros This has been such a help. I handle communications for a union and Constant Contact allows me to use one platform for all of the types of communications I send. I can easily design and send an attractive email newsletter, but I can also easily send out surveys and track results. Cons I haven't come across anything that ... read more

Kelly S.'s profile image
Kelly S. 
2 years ago

A Great Program for Beginner Marketers Constant Contact is an excellent alternative for database administration. I've found it to be great for sending out email blasts and delivering emails. Pros Constant Contact is great for mass email messages. You can customize templates and send out surveys with ease. Cons Sometimes the interface itself can be buggy and slow. Reporting can be somewhat confusing at times. 

Ched C.'s profile image
Ched C. 
2 years ago

Constant Contact Pros The software is user-friendly. If there are things I can't find or need help with, their customer service agents are always there to provide help. Cons I wasn't exactly a user of this software. I would usually help export contacts and organize them but in the amount of time that I've used it, I didn't find anything that I didn't like about it. 

Shar M.'s profile image
Shar M. 
2 years ago

End of year Email Solicitations Constant contact has been an average experience for us. I wish that there were more options for design and creativity for emails. The presets available aren't as customizable as we wish they were and formats appear to be basic. Pros The ability to schedule emails, to track contacts and to create segmented groups for specific targeted campaigns. Cons I wish that constant contact did not have a minimum of 12 hours between resending emails. In an effort to reach more contacts throughout the day... read more

Mark M.'s profile image
Mark M. 
2 years ago

Great Marketing Tool It has been very good. We have been using Contact Contact for almost 10 years now. Pros The ability to schedule emails ahead of time. Cons I honestly can not thing of any at this time. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.