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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Alicia L.'s profile image
Alicia L. 
2 years ago

Good start for introductory business Pros If a marketing automation plan is not in the budget, then this does work in a pinch to get started with simple email marketing. Cons The templates and customization options greatly lack in attractiveness and usability.  

David K.'s profile image
David K. 
2 years ago

Helped with our needed until I found something better! Pros A good software to help any company forward multiple emails to customers. Has a decent selections of templates. Cons Didn't find it as friendly as other apps and the pricing structure did not work for my usage. 

John S.'s profile image
John S. 
2 years ago

Ease of Use Pros It is extremely easy to manage and send multiple email campaigns. Cons Needs a better way to re-engage "unsubscribed" list 

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

Good but Glitchy Overall, I enjoy Constant Contact but do experience frustrating glitches that make the use experience more challenging. There are some adjustments that could be made to make the process more user friendly, such as the ability to move multiple content blocks at once and the ability to add multiple photos to text boxes and move them around within a text box. Pros I enjoy the overall ease of use of this software. It's user friendly and allows anyone who feels relatively comfortable with technology to create a n... read more

Joseph G.'s profile image
Joseph G. 
2 years ago

Ease of use for great communication As an agency servicing multiple clients - the partner portal is an absolutely amazing feature. Pros The drag and drop software. It's easy to build an email blast using their tools. Cons Some of the widgets to capture leads can not be branded with our company colors 

LaToya L.'s profile image
LaToya L. 
2 years ago

Constant Contact for Email Campaign & Social Media Overall, I have enjoyed using Constant Contact. It saves time with sending out social media posts. You can schedule a month's worth of posts in advance to different sites. You do not have to post to sites individually. Pros The features I like most about Constant Contact are (1) the ability to post on at least 3 social media sites at the same time; (2) sending out email campaigns to your target audience; and (3) being able to schedule posts to go out at a certain time. This... read more

Alexandra S.'s profile image
Alexandra S. 
2 years ago

Useful and has come a long way but not idea Pros It is not hard to use and has a nice interface. The reporting works well and campaign set up/management is straightforward. Cons There seem to frequently be issues with the look and layout of email campaigns. What you see is not always what you get, and it does not look/feel the same on different devices or operating systems which is a huge negative. 

Philip M.'s profile image
Philip M. 
2 years ago

Great software and getting better I appreciate how they make me feel as a customer and I would like to continue working with Constant Contact for the foreseeable future. Pros The software is approachable and fairly easy to use! I have always felt like Constant Contact is something that I look forward to using during my daily routine. Cons I have found that the integrations of new features are not always smooth for me to understand and fully optimize, but it's great to see them growing functionality.  

Rohmah A.'s profile image
Rohmah A. 
2 years ago

Really Great Marketing Software Pros I really like that it is easy to setup and has a lot of templates. Cons I don't like the fact that it can be a bit on the expensive side for startups 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.