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Constant Contact
- Internet Marketing
- Waltham, MA
About this business
In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more
Location details
Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is the standard for email marketing Pros When people get an email market with Constant Contact it seems trustworthy. Easy to opt out for users and well known across most industries Cons It can get pretty pricey when the list gets larger.
Trusted standard bearer for mass mailings Our company has used constant contact for many years and it has served us well. We will likely switch to a different software provider that has better integrations with our CRM. Pros Easy to use for our newsletters and other pay information pieces to our subscribers. It's reliable and a very stable tool that we can depend on. The back end analytical tools are good as well. Cons No complaints. It's good for what we need. We will likely switch from constant contact in the future to a... read more
Good platform for email campaigns Pros What I like most about this platform is the fact that I can classify the list of subscribers according to my needs. When sending email campaigns, I can select which group to target instead of sending it to all of my leads. Their analytics is very clear and easy to understand. They provide tips to improve campaigns and stats to measure your effectiveness on each campaign. Cons I wish this platform would have more innovative features to make more powerful campaigns. For example, adding v... read more
Constant Contact Review I have experience with both Constant Contact and with MailChimp (at different organizations), and I prefer Constant Contact. It's easy to use and you can get someone on the phone. Pros Constant Contact is really simple in terms of email marketing set up. Even non-designers or first time users can easily use the software. Cons Constant Contact has weird spacing issues sometimes. No matter what you do, sometimes the formatting is just a little off.
Affordable, comprehensive, User friendly Great Product. They have spent the time to get everything right. Easy of use is great and does everything it says it will. Pros Email list functionality is excellent. Allows you to categorize your contacts. The wysiwyg email editor works well and very user friendly. email tracking and reporting was well-done and very helpful / informative. Cons Their tier (number of contacts) / payment scheme is a little stingy. For a non profit, it makes things difficult.
Wonderful for beginner and advanced users Overall, I really enjoy it and I would recommend it to anyone to try and use it. It is friendly for the end user and their templates make it easy to get started. You're able to have many different email lists and rules which is wonderful and I enjoy using it mainly because of the accessible, real-time customer service. Pros This is the kind of software I would stay with simply because their customer service is unbelievable. If I am trying to code something and can't get it to work, ... read more
Good For Entry Level Similar to other responses, we were running email campaigns for our clients who didn't have much of an online presence. This was their first entry into the digital marketing space. We ran blast style campaigns for them as their budgets were restricted and didn't do much digitally so they started small. It's been a few years since I've used the program but it was easy pick-up with their template builder, pick your segments you were going to send to and schedule. They had a decent media library to store th... read more
Useful but not intuitive For right now, it’s something we use because we have it budgeted. Going forward, we may look for a different solution. Pros Constant Contact is useful for our school district to get info out to families. We like that we can track the number of people who have read the info, which gives us an idea of what other venues we need to use. Cons They recently rolled out an upgrade with templates, but these templates are more stringent than the old ones. Customization is tricky and adding photos or videos i... read more
Moderately helpful for small business My overall experience with Constant Contact is mixed. It does some things well, but was not the best fit for me. Pros I like that Constant Contact provides a resource for managing and staying in contact with potential clients. Cons I don’t like the scope or the cost of the software. It is a little too robust and demanding for a small business.
Frequently asked questions about Constant Contact
How is Constant Contact rated?
Constant Contact has a 4.5 star rating with 2,989 reviews.
When is Constant Contact open?
Constant Contact is closed now. It will open at 9:00 a.m.