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Cool Air USA

4.9

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Location details

3901 NW 16th St, Fort Lauderdale, FL, 33311, United States

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4.99,819 reviews
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Delizia D.'s profile image
Delizia D. 
8 years ago

I would recommend this tech Efrain. He was excellent. I bought this a/c 2012 and have spent over 3000.00 to fix it already. The tech Efrain did and excellent job but I cannot understand how Cool Air USA installed a 2 ton a/c when it should have recommended a 3 ton.Now I have spent almost as much as I paid for the unit. It seems now I may need a new unit. I am not happy about the whole situation.I have a five year contract and still have to pay 175.00 to flush a drain line.Why get a contract? 

Bre Y.'s profile image
Bre Y. 
8 years ago

Amazing Customer Service I called Miami AC Experts/Cool Air USA this afternoon after searching for a decent AC repair service all morning. It was 85 degrees in my apt, and every other company I called needed an up front deposit over the phone and couldn't send someone out until Monday. Cool Air USA said they could send someone out same day (b/w 5-8pm) and a dx would only be $29. Xavier (Truck 42) showed up *on time* at 6pm (first time I've had an on call AC service here - and I call every 6-9 months for repairs). He was very... read more

Franco A.'s profile image
Franco A. 
8 years ago

Very professional and knoledgeble MR Zeuxis worked with precision and explain to me step by step what he was doing, I felt very comfortable knowing that he knew exactly what the problem was. 

Chris J.'s profile image
Chris J. 
8 years ago

Great Service Recently had my regular service and experience was great! On time and thorough. Would recommend to anyone to consider CoolAir for AC needs. 

Dawn C.'s profile image
Dawn C. 
8 years ago

Excellent to do business with Arrived on time. Follow up and great response to all emails and requests. Very organized well run company 

Joe W.'s profile image
Joe W. 
8 years ago

Good service Good service. The technician was knowledgeable and explained the problem. Then he fixes it. 

Ron T.'s profile image
Ron T. 
8 years ago

Quick and efficient Called at seven PM and technician arrived by nine thirty. Quickly found problem and air-conditioning was up and running by ten PM. Great work 

Stephanie L.'s profile image
Stephanie L. 
8 years ago

Service Call per warranty Michael was our service provider and he was punctual and provided the 30 minute arrival time call promised by company, he is very knowledgeable with the AC service and units. We were very pleased with his customer service! We will ask for him to always be our service person. I can't thank him enough! Our AC is only a year old and we were concerned it was having an issue and he put our minds at ease and it is now working again as it was when it was installed. Thank you to Michael and Cool Air USA! 

Jennifer A.'s profile image
Jennifer A. 
8 years ago

Omer is awesome. Omer is awesome! Honest and thorough. 

Frequently asked questions about Cool Air USA

How is Cool Air USA rated?

Cool Air USA has a 4.9 star rating with 9,819 reviews. 

When is Cool Air USA open?

Cool Air USA is open now. It is open 24/7.