Cool Air USA

Brynda D. 

on Customer Lobby

2 years ago

Knowledgeable technician Today Xavier took the time to educate me on proper care which I now see is also on the invoice. We have been doing our best to maintain the unit, but this fairly new unit seems to need more frequent care than our previous unit that lasted 14 years with just routine home and professional maintenance. They just don’t make them like they use to! 

Jane N. 

on Customer Lobby

2 years ago

Service very professional 👍 job all fixed 

David G. 

on Customer Lobby

2 years ago

Fair Pricing Cool Air was responsive and professional. Took two trips to find the problem with no charge for return trip. 

John G. 

on Customer Lobby

2 years ago

AC tech arrives promptly and efficient Great service. Found and fixed problem promptly 

Ken I. 

on Customer Lobby

2 years ago

Excellent A.C. Service Service tech arrived on time and was very knowledgeable. He knew exactly what the problem was w/o endless testing. Arranged for new parts (covered by warranty) to be replaced the next morning. Well Done! 

Lynda F. 

on Customer Lobby

2 years ago

Great service Aldo and Alfred were both personable and professional. Great job ! 

Jay C. 

on Customer Lobby

2 years ago

unit check up inspect a humming sound. OK Daniel the tech was prompt. Very friendly , knew just what to do to fix a minor issue with a humming sound. He tightened a few screws on the unit and we were good to go. He gave a good check up and I am all smiles. 5 stars. I feel very confident calling Cool Air USA. I bought my unit from them and they have been great. Thank you for the fast service too. 

Herman V. 

on Customer Lobby

2 years ago

excellent follow up on AC problem The engineer from Truck Team 52 service who came to our condo dated 07/10/23 on job number 369147 was excellent , knowledgeable and he fixed the problem according to my tenant Niurka. Many thanks 

Sandra S. 

on Customer Lobby

2 years ago

Excellent tune up The serviceman was excellent--very professional and conscientious. Arrived on time and worked steadily--highly recommend him. Perhaps you can tell me why the $175.00 charge for blowing out the exhaust pipe was so high for a few minute's work. The $69.00 tune up became VERY HIGH.