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Copper Key Realty and Management
- Real Estate
- Clarksville, TN
About this business
Copper Key Realty & Management is a Clarksville, TN based property management company serving Montgomery and Robertson County. We manage numerous single family homes in addition to apartments, condominiums and townhomes throughout the area. We work with a range of property owners in the area who are in need of management assistance. Being close to Fort Campbell, we work with members of the military both on the tenant and property owner’s side, removing hassles for all of our clients. We are members of the Better Business Bu... read more
Location details
2509 Wilma Rudolph Blvd, Suite G, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor communication and staff that treated customer like a inconvenience.
I rented from Copper Key, Reliant at the time, from Oct 2018 to November 30th 2020. I rented a townhouse that was at the end of a building containing 4 townhouses. On my end there were two doors approximately 2 ft apart, my door, and the neighboring tenants door. I was at the very end on the left side when you are facing the building. The very week that I moved in my daughter and her bf came by to put together a few pieces of furniture for me. I wasn't thinking when I parked my car in front of my apt about moving over for th... read more
Poor response time to any form of inquiry. Rushed to jump into a rental property. Poor professionalism. Nickel-n-dimes your security deposit. Doesn't respond to phone calls in a timely manner and will sometimes only respond via email in an untimely manner.
Overcharge tenants for move out cost, rude, threatening demeanor, and make false claims on what tenant says as well as over inflated and false charges that would be more to restore property to move in date.
Initially as Reliant Realty were much more responsive, however have had many issues over the last few years with responsiveness to maintenance issues and problems found and discussed at inspections. Subpar maintenance done when work order placed. Poor communication. Met owner and now knowing what he has been told am very disappointed with company. They did not relay our concerns and many issues were left and are now worse to the point he had to take leave and drive from another military base to fix them.
If I could give zero stars I would. Getting the house was fine and no problems but leave has been like hell on earth especially dealing with taylor. I literally got my orders a week before I leave and she straight up told my wife over the phone that she was not willing to help us with the move out inspection or anything. Constantly extremely rude and constantly telling my wife that it's a personal problem. Said that we could do an early inspection 2 days ago and is now saying we have to move it to the 28 of june but I cant b... read more
The worst business ever. They are croaks and should not be allowed to hold rental properties. I will not recommend them to ANYONE including the military community that I know. The broker is rude and doesn't not care for any type of service to the tenants. The staff are just as bad. Donna up front is rude and so unprofessional. They charge for things when moving out but doesn't even repair the things they charged for. If it was the other way around the tenants would have to show proof things were repaired before money is give... read more
My fiancé and I recently signed a lease in Clarksville with Reliant. We are so disappointed in how management handled our requests and needs. We worked with Taylor, but she failed to disclose the eye sores inside the home that needed attention. I met with her in person today to talk about what needed to be painted inside the home, and our requests were denied. On top of that, she seemed annoyed that she had to come out to the property. When I made her aware of maintenance issues, she gave excuses like "I've already talked to... read more
I just recently moved in to a house under their management and with the exception of one instance, I have had nothing but good experiences. Most of my interactions have been either over the phone or email, due to work/ business hour conflicts. My lease started on August 22nd, I started paying rent from that day (no issue), I had called the office twice and spoken with 2 different people to let them know that I was out of town and would call them for the front door lock box code when I got back, they understood and assured th... read more
Frequently asked questions about Copper Key Realty and Management
How is Copper Key Realty and Management rated?
Copper Key Realty and Management has a 4.5 star rating with 1,494 reviews.
When is Copper Key Realty and Management open?
Copper Key Realty and Management is closed now. It will open tomorrow at 9:00 a.m.