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Corporate
- Consumer Goods
- Tysons, VA
About this business
Location details
1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was so disappointed with Mervis today. My fiance and I made an appointment to look at wedding bands. We arrived 10 minutes early and were escorted to a private room to wait for a salesperson. We sat and waited, 10 minutes went by, then 20, then 30. No one came to explain why there was a delay or to see if we needed anything. 30 minutes after our appointment was supposed to start, we decided to leave. When I told the receptionist/hostess that we were going to go, she weakly apologized and didn't give us any explanatio... read more
I'm a huge fan of Mervis diamonds. My boyfriend got my engagement ring from Mervis and it is amazing (I get a lot of compliments...). We recently went back for our wedding bands and the service was excellent. I briefly described the style of band I wanted and the sales person came back with 10 rings that matched my criteria. She was very attentive and knowledgeable about what she was showing us. Highly recommended!
This is a much better place to shop than Kay's or Zales or any of those places. The quality of their merchandise is MUCH better, and you'll get more for your money IF you know what you're doing. They carry a lot of beautiful designer brands like Tacori and Ritani, but also have more affordable lines. Their service is also very good. My fiance and I dealt with Gail and she was terrific - she even sent our EGL diamond to get certified by GIA when we asked, but still gave us the EGL price. With all of that said, there were a f... read more
family-owned businesses that provide unparalled customer service are hard to come by these days -- mervis is one of those 'diamonds' in the rough. truly outstanding customer service. would highly recommend to anyone in the market. and who doesn't love those radio commercials?! :)
This is the only way to shop for diamonds, hands down. My fiance and I had a really special experience here-exactly how I've been picturing my entire life how ring shopping should be! The best part is how VERY patient they were (I changed my mind 1000 times, and fiance' is super thorough). I think that's also why I loved the individual room service-I felt like I could take the time I deserved for such an important decision. It also makes it feel like I'm some famous ambassador or something (you know what I mean). Between my ... read more
I bought my wife's engagement ring at Mervis in July 2010 and our wedding rings there in February 2011. My fiancée and I visited many jewelry stores (Kay, Jared, Fink's, etc) in the Northern Virginia area and Mervis ended up having our favorite rings. They also had a great selection of loose diamonds with the cut we were looking for (asscher). I was impressed that they treated me with respect and courtesy when I was dressed in jeans and a T-shirt during our first visit. Our diamond specialist, Tina, was very attentive to our... read more
After a horrible "used-car" experience in the Tyson's location, my fiancee and I decided to try the DC branch, hoping it would be better. The service was definitely much friendlier, this could be because at this point we really had in mind what we wanted. Becky was great in finding settings that were exactly what we were looking for. She let us take time in comparing the settings and really seemed interested in getting the style exactly right. This part was great. The two stars is for Becky's service and for the setting sele... read more
I recently purchased an engagement ring for my fiancée from this location and it was an outstanding experience! I already had a Tacori setting in mind but needed help choosing a diamond. Although they didn't have my setting in stock, my salesperson Emile Brebeck found another Tacori setting immediately that I liked just as well and it was also cheaper. I was also very pleased that in helping me select a diamond, Emile was very honest and presented options actually under my price range instead of simply trying to sell me the ... read more
I recently purchased my new fiance's engagement ring here. I received good, but not fantastic, customer service. One thing about Mervis is that you really need to have an idea of what you are looking for since they don't have displays of jewelry to look at. Instead that seat you in a room and bring you what they think meets your description. I had a good idea of what I was looking for and this worked for me, but Mervis wouldn't be a good place for someone who was looking for ideas. In the end, I opted not to buy a diamond fr... read more
Business response:
Hi Chad, Thanks for your review. The Tacori brand that you mentioned has a strict, "no discounting" policy. Our promotion therefore excluded that one brand. To your other point, we do not charge to mount our own stones. That is why it was never brought up in conversation until you arrived with a stone from another store.
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.8 star rating with 1,981 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.