Corporate

Susan T. 

on Yelp

14 years ago

My fiancé and I went there to purchase our wedding bands. Unfortunately the place where he purchases mine, closed their northern va location and only had another one about 45 minutes away. We went to Mervis because we has some friends purchase their rings there so we went to check it out. Tina was our salesperson and she was very honest and professional. Since we didnt buy my engagement ring there she did her best to find something that would be comparable. She was also very homest when it came to th rings for men. I appreci... read more

Michelle B. 

on Yelp

14 years ago

I worked with Jon at Mervis and went in to see him twice and he was very professional, easy to talk to, and brought out several loose diamonds for me to view. I was looking for a specific colored diamond and he said he could have one sent in if the ones he had were not exactly what I was looking for. He followed up with me via email and wasn't trying to push any specific diamond on me. He was a pleasure to work with!!!!!! Ask for Jon if you want to work with a friendly professional!!!! 

Mary E. 

on Yelp

14 years ago

My husband and I were shopping for a simple gold wedding ring. We called one Friday afternoon and they told us to come on in. The saleswoman was attentive; the service felt personal. It is important to understand that the process is not like walking up to a jewelry counter and getting a chance to look over many styles and prices at once. We were seated in a private room and the sales person brought us selections of rings. We did our homework on their website and were able to specify what we wanted fairly quickly. The price w... read more

Andy P. 

on Yelp

14 years ago

After visiting several local jewelry stores it was readily apparent that Mervis was the best one to purchase an engagement ring and matching wedding band. The service could not have been better. Go in there and meet with Marilyn Z. She did a great job showing all of the relevant choices of diamonds and settings. I even met Ronnie Mervis the day I picked up the finished product. He was friendly and wanted to be sure I was happy with my purchase. Regarding the reviews complaining about the security and private viewing rooms a... read more

dustin m. 

on Yelp

14 years ago

My fiance and I went to Mervis to look at wedding bands when Mervis hosted a trunk show of Martin Flyer and Sasha Primak rings. With attentive, polite and friendly service from Marilyn Zalcman we were shown and able to try on a wide assortment of rings, which was great for me since I had no idea what I was looking for in a men's ring. With Marilyn's patient help my fiance and I both ended up with amazing rings that we are really excited about, which is pretty important since we'll be wearing them FOR-EV-ER and all. Thanks Ma... read more

Cate G. 

on Yelp

14 years ago

I was so disappointed with Mervis today. My fiance and I made an appointment to look at wedding bands. We arrived 10 minutes early and were escorted to a private room to wait for a salesperson. We sat and waited, 10 minutes went by, then 20, then 30. No one came to explain why there was a delay or to see if we needed anything. 30 minutes after our appointment was supposed to start, we decided to leave. When I told the receptionist/hostess that we were going to go, she weakly apologized and didn't give us any explanatio... read more

S R. 

on Yelp

14 years ago

I'm a huge fan of Mervis diamonds. My boyfriend got my engagement ring from Mervis and it is amazing (I get a lot of compliments...). We recently went back for our wedding bands and the service was excellent. I briefly described the style of band I wanted and the sales person came back with 10 rings that matched my criteria. She was very attentive and knowledgeable about what she was showing us. Highly recommended! 

Layla C. 

on Yelp

14 years ago

This is a much better place to shop than Kay's or Zales or any of those places. The quality of their merchandise is MUCH better, and you'll get more for your money IF you know what you're doing. They carry a lot of beautiful designer brands like Tacori and Ritani, but also have more affordable lines. Their service is also very good. My fiance and I dealt with Gail and she was terrific - she even sent our EGL diamond to get certified by GIA when we asked, but still gave us the EGL price. With all of that said, there were a f... read more

Rachel K. 

on Yelp

14 years ago

family-owned businesses that provide unparalled customer service are hard to come by these days -- mervis is one of those 'diamonds' in the rough. truly outstanding customer service. would highly recommend to anyone in the market. and who doesn't love those radio commercials?! :)