Corporate

Mark S. 

on Yelp

14 years ago

I planned to propose to my girlfriend while we were on a mini vacation in DC. So, we went to Mervis to shop for an engagement ring. It was one of the worst experiences ever. We were greeted by a security guard who gave us directions on how to operate the doors. One of them opens only when the other closes. We felt we were in a prison not a jewelry store. After we were seated in what felt like an interrogation room, a blond sales person introduced herself as Emily. She asked us a few questions about what we were looking for t... read more

Jack B. 

on Yelp

14 years ago

Yelp admin want me to clean up my comments :-) ... (or else I'll trash talk like ....) I feel the same way with many of the previous customers that did or used go to Mervis and shop for an engagement ring. ---STYLE & Layout--- Security: Have to enter through 2 security door and there is a security guard at all times. Safety rated at 5 Selling Style: Enter into a waiting room and wait for a sale consultant. My comments: Wait time is about 15-30min for one to show up even if you have an appointments. I rated at 1 star. ... read more

Ahmadali A. 

on Yelp

14 years ago

I had finally decided to propose to my girlfriend. It was thursday and I wanted to propose on monday so I called Mervis and made an appointment on short notice. I had my mother and father with me and Jonny Mervis himself helped us choose our diamond and setting. It was all very smooth and efficient. Mervis really pulled through by turning the ring around and shipping it out the next day for a guaranteed 9:30AM delivery on saturday. I will spare the details but I had arranged for the ring to be carried back to me, hidden in a... read more

Susan T. 

on Yelp

14 years ago

My fiancé and I went there to purchase our wedding bands. Unfortunately the place where he purchases mine, closed their northern va location and only had another one about 45 minutes away. We went to Mervis because we has some friends purchase their rings there so we went to check it out. Tina was our salesperson and she was very honest and professional. Since we didnt buy my engagement ring there she did her best to find something that would be comparable. She was also very homest when it came to th rings for men. I appreci... read more

Michelle B. 

on Yelp

14 years ago

I worked with Jon at Mervis and went in to see him twice and he was very professional, easy to talk to, and brought out several loose diamonds for me to view. I was looking for a specific colored diamond and he said he could have one sent in if the ones he had were not exactly what I was looking for. He followed up with me via email and wasn't trying to push any specific diamond on me. He was a pleasure to work with!!!!!! Ask for Jon if you want to work with a friendly professional!!!! 

Mary E. 

on Yelp

14 years ago

My husband and I were shopping for a simple gold wedding ring. We called one Friday afternoon and they told us to come on in. The saleswoman was attentive; the service felt personal. It is important to understand that the process is not like walking up to a jewelry counter and getting a chance to look over many styles and prices at once. We were seated in a private room and the sales person brought us selections of rings. We did our homework on their website and were able to specify what we wanted fairly quickly. The price w... read more

Andy P. 

on Yelp

14 years ago

After visiting several local jewelry stores it was readily apparent that Mervis was the best one to purchase an engagement ring and matching wedding band. The service could not have been better. Go in there and meet with Marilyn Z. She did a great job showing all of the relevant choices of diamonds and settings. I even met Ronnie Mervis the day I picked up the finished product. He was friendly and wanted to be sure I was happy with my purchase. Regarding the reviews complaining about the security and private viewing rooms a... read more

dustin m. 

on Yelp

14 years ago

My fiance and I went to Mervis to look at wedding bands when Mervis hosted a trunk show of Martin Flyer and Sasha Primak rings. With attentive, polite and friendly service from Marilyn Zalcman we were shown and able to try on a wide assortment of rings, which was great for me since I had no idea what I was looking for in a men's ring. With Marilyn's patient help my fiance and I both ended up with amazing rings that we are really excited about, which is pretty important since we'll be wearing them FOR-EV-ER and all. Thanks Ma... read more

Cate G. 

on Yelp

14 years ago

I was so disappointed with Mervis today. My fiance and I made an appointment to look at wedding bands. We arrived 10 minutes early and were escorted to a private room to wait for a salesperson. We sat and waited, 10 minutes went by, then 20, then 30. No one came to explain why there was a delay or to see if we needed anything. 30 minutes after our appointment was supposed to start, we decided to leave. When I told the receptionist/hostess that we were going to go, she weakly apologized and didn't give us any explanatio... read more