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1900 Mervis Way, Tysons, VA, 22182, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was very happy with my purchase. I came with my then girlfriend but beforehand, had called the sales rep over the phone, asking to make up a story that it would be a long lead time before they could actually get the ring in. I just wanted to bring her to look at it and to see if she would like it. Of course she loved the Verragio (which Mervis is one of the only reps of around this area) but the long lead time I told her concerned me. Everything went as planned and she forgot about the Verragio, until the day I proposed. M... read more
I have been a patron of Mervis Diamond Importers for a few years now and am pleased to report that my experience has never been less than stellar. Hats off to Arnie at the Rockville location who has always been honest, communicative, and accommodating on short notice. Shopping for diamond studs or engagement rings may be an intimidating experience, but I found that with these folks, sales-pressure was never an issue. They educate on all aspects of the craft and you end up making an informed decision.
Mervis Diamond Importers offer a great experience for buying a wedding ring. My wife and I met with one Mervis consultant, Jordan Stein. Jordan helped us find the perfect wedding rings. The rings came in right on time and we had no issues with the delivery or pickup. Jordan and Mervis Diamonds offered personal attention that we did not find at any other jeweler in the area. Mervis Diamonds has definitely become my jeweler for the Washington DC metro area. I highly recommend Mervis Diamonds and Jordan Stein.
My husband and I met with Lisa, and she was unbelievably awesome! She gave us all the information, based on our likes and how we wanted to customize our bands. You walk in through a secured double door, and they lead you into a room. Not a typical jewelry store where you browse around their selection, but they first sit you down, offer to polish your ring(s) for free, and then bring a selection that seems to fit your style as well as fits your engagement ring. We found a perfect one that complimented it very well! And, the ... read more
My husband and I had the best experience with Mervis Diamonds. We looked around at other jewelers but felt like we got so so service. When we went to Mervis, we knew we had found what we were looking for. The lady who helped us with my engagement ring was so knowledgeable about diamonds and answered all of our questions. Since this was such a large purchase we wanted to know we were buying the best and we felt that way when we left Mervis. When my husband and I went back to Mervis to purchase my wedding band we had great exp... read more
My consultant Jordan was great. We came on a Sunday with about 30 mins prior to closing and he treated us with the utmost respect. He did not try and push us out of the store and we stayed about 35 mins past closing. My GF and I made an appt to see him that following Saturday and again he was very respectful and answered all of my GF questions. VERY friendly and again did not push me to buy anything. He showed my GF all the options and diamonds she wanted. Even laughed at my comment that they needed to provide a nice hard be... read more
My (now) husband and I went to Mervis when we were engagement ring shopping since we had heard good things about them. The sales associate was very passionate about diamonds and patient with us as we asked a lot of questions and tried on several settings. My husband ended up purchasing my ring from there and I absolutely LOVE it. I get compliments on it all the time and every time I get it cleaned, it looks brand new! They have great customer service and I definitely recommend the Rockville store to all of my friends that ar... read more
What goes behind the scenes is very interesting to say the least. Not a great place for an honest person ! Sales philosophy, " Be serious about buying or don't waste our time !" Hence, the interrogation rooms ! Glad to hear that Royal members are happy with Fred's. P.S. Avoid a salesperson called Emily. She is LOCO in the head with some hormones problems.
Mervis Diamond Importers definitely lives up to their reputation. I recently got engaged and my diamond specialist, Sara Tosyali, was very helpful. From the minute I walked through the door to when I finally purchased the ring, there wasn't a single moment when she was not available to answer my questions. Every member of the staff was friendly and polite as well. When I couldn't get ahold of Sara, I was able to get assistance from the rest of the team. Certain elements about the whole experience seem to scare off other peop... read more
Corporate has a 4.8 star rating with 1,804 reviews.
Corporate is closed now. It will open at 9:00 a.m.