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Cottonwood Canyon Healthcare Center

3.9

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Location details

1391 East Madison Ave, El Cajon, CA, 92021, United States

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3.9130 reviews
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Michelle F.'s profile image
Michelle F. 
rating
a year ago

I think finding the right skilled nursing facility is always hard, but Cottonwood hands down has been such a delight to be in. The patients are nice and from what I see, are well taken care of. The facility has an amazing team and will hold your hand through the whole process from admission to the facility until discharge back home. They help with placement and provide resources to make an informed decision. They have a successful rehab team and I have seen their positive outcomes! If you are looking for a facility to take c... read more

Faisal S.'s profile image
Faisal S. 
rating
2 years ago

I have a family member was in there and it's a good place I recommend this place staff was nice. Rafi was very helpful and was very attentive and kind. Great place to heal i recommended. 

Business response:

We are extremely grateful for the feedback, and we are glad your family member had a great experience while in our facility. 

Daniel G.'s profile image
Daniel G. 
rating
2 years ago

My experience at Cottonwood has been nothing short of outstanding!!! From the moment I was admitted I was greeted with warmth and compassion, setting the tone for the exceptional care that followed!!! I wanted to give a shoutout to the activities department led by Liz, Keyla, Janine, and Valerie!!! Their dedication to providing engaging and enriching activities for the residents is truly commendable. Special thanks to Janine for being that voice of reason and pointing out a different perspective in situations that had an eff... read more

Esther R.'s profile image
Esther R. 
rating
2 years ago

Pablo Gonzales was a very nice person , always atentive. He does his job amazingly. ​ 

Business response:

Thank you so much for the feedback, we are extremely glad you had a great experience in our facility please feel free to contact me directly for any other feedback you may have in regards to our services, thank you, (424) 385-2553. 

Earvin J.'s profile image
Earvin J. 
rating
2 years ago

The Facility and it's staff are wonderful. As a Healthcare professional myself, I see the passion put behind each and everyone of their residents ensuring quality of care and putting their needs and health first. 

Business response:

Thank you so much for the feedback! 

Linda H.'s profile image
Linda H. 
rating
2 years ago

I was their on 06/20)23/ went home on 99/20/23 I forgot to add some more of the CNA's also that took care of me Aracely every morning I walked past medical records they always greeted me Good morning Miss Hines I looked forward talking with them each day very professional at times at night I couldn't sleep I always talked to Luz and Annabelle the nurses I know they have a busy schedule but they always made time for me they listen I forgot to add this early on my survey I got a little busy but I made a note to come back to wr... read more

Business response:

Thank you so much for the feedback! We appreciate it extremely! It sincerely means very much to us, we are happy you are home and well! 

Lisa S.'s profile image
Lisa S. 
rating
3 years ago

Our mom came to Cottonwood Canyon after spending 2 weeks at Grossmont Hospital. She walked into the ER at Grossmont and literally was unable to walk, stand or even feed herself 2 weeks later. Even with the nursing shortage, we found the nursing staff at Cottonwood to be friendly, attentive and resolved any issues we had in a timely manner. They always took a minute to say HI and ask if we needed anything. Physical Therapy charge Nadine and her team were amazing!!! They had my mom up and walking within days and even doing sta... read more

Business response:

Thank you so much for this awesome comment, we really appreciate the feedback, we are so happy that we were able to help your loved one! We love to hear she is doing well! 

Isaias S.'s profile image
Isaias S. 
rating
3 years ago

The employees listed below and some that I have forgotten their names have helped me so much with everything from making sure I get my meds on time to changong me t giving me showers and the therapy team under miss Nadine I can not say enough under their team they have brought from not getting out of bed to walking with a walker and much more thank you cottonwood also the activity staff under miss jo jo have been a lot of fun I really enjoy the bingo and potlucks they put on I have made a lot of friends thru the activities ... read more

Tammy S.'s profile image
Tammy S. 
rating
3 years ago

My son has been at Cottonwood for 9 months. They have shown great compassion. They go above and beyond to answer our questions and concerns. I would like to give a special shout out to some amazing nurses Robert, Rafi, Luis, Yani, Sharyqueen, Tess, Irma, Kelli, Cece and Paloma. I'd also like to recognize his physical therapy team. They have done a great job at keeping my son motivated and determined every day. So thank you Nadine, Kayla, Russell, Ardz, Kelsey and Laura 

Frequently asked questions about Cottonwood Canyon Healthcare Center

How is Cottonwood Canyon Healthcare Center rated?

Cottonwood Canyon Healthcare Center has a 3.9 star rating with 130 reviews. 

When is Cottonwood Canyon Healthcare Center open?

Cottonwood Canyon Healthcare Center is open now. It is open 24/7.