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Courtesy Nissan
- Car Dealers
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The personnel and dealer as a whole was prompt, courteous and professional. Thank you all
Scott R. was awesome!! He understood my needs and kept me posted on the repairs.
Business response:
Hi Deborah! thank you so much for sharing your experience! We're thrilled to hear that Scott took great care of you, understood your needs, and kept you updated throughout your repair. We truly appreciate your feedback and look forward to assisting you again in the future!
I had an excellent experience at Courtesy Nissan thanks to my service advisor, Bob. He was incredibly easy to work with, professional, attentive, and genuinely helpful from start to finish. Bob took care of all the issues with my vehicle efficiently and kept the entire process smooth and stress-free. It’s rare to find someone who makes car service feel this simple and pleasant. Highly recommend Bob for his top-notch customer service!
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that Bob took great care of you. He truly is professional, attentive, and dedicated to making the service process as smooth and stress-free as possible. We appreciate your recommendation and look forward to continuing to provide you with excellent service in the future. Thanks again for choosing Clay Cooley Nissan Richardson !
Robert was friendly and helpful. It was a good experience having him as advisor. He made everything easier for me that day that started as a stressful day.
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that Robert was friendly, helpful, and able to make a stressful day easier for you. Providing that level of care is exactly what we strive for, and your feedback means a lot. We appreciate you choosing us and look forward to assisting you again in the future!
Great service. Great staff. Clean facility with complementary coffee. If you make an early appointment, you don’t have to wait too long.
Business response:
Thank you for the great feedback! We’re glad to hear you enjoyed our service, team, and facility. We appreciate you choosing us and look forward to seeing you next time!
Es muy bueno tienen el récord de tu auto y no hay inconvenientes al momento de planear tu siguiente visita
Business response:
Nos alegra saber que valoras que tengamos el récord de tu auto y que eso haga más fácil planear tu siguiente visita sin inconvenientes. Aquí estamos para seguir cuidando de tu vehículo cuando lo necesites.
I’ve been taking all of my Nissan’s that I’ve owned (3) over quite a few years and have always been pleased. Their service has always been excellent. I’ve dealt with Bob in Service for a good number of years now and he always takes good care of me.
Business response:
Thank you so much for your loyalty over the years! We’re truly grateful that you continue to trust us with all three of your Nissans. Bob and our service team will be thrilled to hear your kind words. We appreciate you and look forward to taking care of you for many more years to come!
Awesome service and didn't hesitate to look at an issue and help me out.
Business response:
Thank you so much for your kind words! We're glad we could help and take care of the issue right away. If you ever need anything in the future, we’re here for you!
Took my car in for a "recall diagnostic" service. Got there around noon on Saturday and was asked to come back on Monday. My service person was good as far as communicating back and forth about questions I had. But was not very knowledgeable or maybe was told not to speak about WHAT actually was tested or how it was tested. They gave me around 6-8 recommendations for services that they recommend, mind you I picked up this Rogue 2023 SL in July. Haven't even had it for 5 whole months and they are telling me I need to replace ... read more
Business response:
Thank you for taking the time to share such detailed feedback. I’m very sorry to hear about your experience . We’re currently unable to locate your information in our system, but I would truly appreciate the opportunity to speak with you directly so we can review what happened, answer your questions, and work toward turning this experience around. Your concerns are important, and I want to make sure they’re addressed properly. Please contact me at 972-792-5657 or 469-655-6745, and I’ll gladly look into this with you. Thank y... read more
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,386 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.