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Courtesy Nissan
- Richardson, TX
About this business
Driving is something most of us have to do every day. For many it seems like a chore. Courtesy Nissan is here to tell you it doesn't have to be. More than that, we're here to prove it with a revered lineup of new Nissan models and used cars - not to mention expert service, genuine parts and specialized auto repair. That's right; everything you need to transform your daily commute into a joy ride and maintain that sense of satisfaction is right here, under one roof. Let's start by talking about this year's editorially acclaim... read more
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
This is my second time buying a vehicle here! The customer service is exceptional. Luis V was my sales guy, he did a fantastic job :) I've never had anything bad to say about Courtesy until now. So while Luis and I waited for detail crew to finish "cleaning " which took about an hour. Pissed was an understatement when I got the truck and realized it wasn't clean. There was dust and dirt in window ledges. Smh. This was my first electric so it should have been charged. It was given to me on 12%. Yall need to do better seriousl... read more
Business response:
Hello! This is Angela Molina, I'm the Owner Loyalty Manager here at Courtesy Nissan, thank you so much for your continued trust in Courtesy Nissan and for recognizing Luis. We're glad he provided you with a great experience again! We sincerely apologize for the condition your vehicle was delivered in. That’s not the standard we hold ourselves to, especially when it comes to something as important as delivering a clean and fully prepped vehicle. We truly appreciate your honest feedback. I'm looking forward to speaking with yo... read more
I always love the amazing customer service the Courtesy Nissan team provides. They always go above and beyond.
Business response:
We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be.
Business response:
Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Shauna was very helpful with taking care of my service and any questions I had.
Business response:
Hello! We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. If you're ever in need of more help, please let us know!
Scheduling was easy, the service provided was excellent. It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick turn around. I waited 2 hours for it to be completed. I was surprised by that. I've never had to wait that long for a scheduled service before. But I'm new to Nissan. Maybe that's typical.
Business response:
Hi! Thank you for your feedback! We're glad to hear scheduling was easy and that you were happy with the service itself. We apologize for the longer-than-expected wait time. We understand how frustrating that can be. While delays sometimes happen, we’re always working to improve. We appreciate your patience and welcome you to the Nissan family!
Great service and quick work. Appreciated it especially AK. He did a great job. Thank you
Business response:
Hi! Thank you so much for sharing about your experience with us! We're looking forward to your next visit with us!
Robert was awesome, very professional. He was very helpful in explaining what my car needed.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We are always more than happy to assist you if anything else comes up. Take care!
Robert was great and on time they did the service required with good communication and service
Business response:
Hi! thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations!
Outstanding customer service. Was patient and understanding with what I was looking for! Will look to purchase another vehicle from this location.
Business response:
Thank you for the kind words! We're so glad to hear you had a positive experience and that our team was able to help you find exactly what you were looking for. We truly appreciate your trust in us and look forward to helping you again when you're ready for your next vehicle!
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.9 star rating with 9,594 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.