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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Battery was replaced based on the analysis results during inspection, car is working as expected
Business response:
Thank you for sharing your feedback! We're glad to hear your vehicle is running well after the battery replacement. We appreciate you trusting us with your service and look forward to helping with any future maintenance needs.
My service experience was pleasant. I was briefed about the service steps and also updates on the status by SMS. Shauna was a great help. Thanks, jaisith
Business response:
Hi Jaisith, this is Angela, one of the managers at Clay Cooley Nissan of Richardson. Thank you for your feedback; I’m glad you were pleased with your visit. I did notice a 1-star rating alongside your positive comments and wanted to check whether that was intentional or if we missed something. If there’s anything more we can do, please reach me at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com. I’d appreciate the chance to help.
Shauna went beyond what she was asked to. She worked with me all day to get my car taken care of and able to get me on the road again and to get me financed she should be highly recognized in her job and appreciated for what she does.
Business response:
Thank you for sharing your experience! I'm glad your found our staff supportive and we're looking forward to your next visit with us! Let us know if there's anything we can do in the meantime we're happy to help!
Very good people to work with really tried to help. Thanks Clay Cooey for my new car.
Business response:
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and are enjoying your new car. It was a pleasure working with you, welcome to the Clay Cooley Nissan of Richardson family!
Employees were very friendly and waiting area was comfortable and accommodating. Staff gave me regular updates and that was nice.
Business response:
Thank you so much for sharing your experience! We’re glad to hear our team made you feel welcome and kept you updated throughout your visit. Providing friendly service and a comfortable environment is what we strive for. We appreciate your feedback and look forward to seeing you again!
I got very good response from manager, Scott is very good guy always supportive and very helpful guy.
Business response:
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team and that we were able to provide great support. We’ll be sure to share your feedback! We truly appreciate your trust and look forward to serving you again.
Overall dealership was average experience. Was there about 5 hours. Sales agent dropped the ball
Business response:
This is Angela, I'm one of the managers here at Nissan of Richardson. Thank you for sharing your feedback. We’re very sorry to hear that your experience didn’t meet expectations and that your visit took longer than it should have. That’s not the level of service we strive for. I’d like the opportunity to learn more and make things right, please contact me directly at 972-792-5657 , 469-655-6745 or aduran@comeseeclay.com so we can discuss this further.
Service was great from the moment I drive up to the service bay. Friendly and courteous staff
Business response:
Hi Susan! Thank you so much for sharing your experience. We're thrilled to hear that our team made you feel welcome from the moment you arrived at the service bay. We truly appreciate your kind words and the opportunity to serve you here at Clay Cooley Nissan of Richardson! Please reach our if there is anything else we can do.
Didn’t feel they were completely honest. I question two of the contradictions I was told. They were very nice and polite but just not comfortable with the outcome!
Business response:
Hi, this is Angela, one of the managers here at Clay Cooley Nissan of Richardson. I’m sorry we don’t have your contact information to reach out directly. I’d really like the opportunity to go over your visit and clear up any concerns about the information you were given. Please feel free to call me at 972-792-5657 or 469-655-6745 I would love the opportunity to make things right.
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,272 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is closed now. It will open at 9:00 a.m.