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1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Labor prices are a bit high but that is the economy these days - Shauna has been a fabulous service advisor and ensures all my services are taken care of and the parts are at a fair price. Have taken my vehicle to Courtesy Nissan for years and will continue to for the life of my vehicle.
Business response:
Thank you so much for your loyalty and for taking the time to share your experience with us. We truly appreciate your understanding regarding labor costs, and we’re glad to hear that Shauna continues to take great care of you. She’s an excellent advisor, and we’re proud to have her on our team. Thank you for trusting Clay Cooley Nissan of Richardson ( formerly Courtesy) with your vehicle over the years, we look forward to supporting you for many more. Have a wonderful day!
Thank you. We appreciate the attentive service. Waiting on the oil change was a good experience. The thorough evaluation is useful. Keep sending those coupons!
Business response:
Thank you so much for your feedback! We’re glad to hear the oil change visit went smoothly and that you found the evaluation helpful. We’ll definitely keep those coupons coming your way — we appreciate you choosing us and look forward to seeing you again. Have a great day!
Good dealership, very good service, you can make an appointment or walks in. Overall is really good
Business response:
Thank you for the great feedback! We’re happy to hear you had a good experience with our team and that both appointments and walk-ins worked well for you. We truly appreciate you choosing us and look forward to helping you again in the future. Have a wonderful day!
Everything went well. I was able to drop my car off first thing in the morning and picked it up after work.
Business response:
Thank you for sharing your experience! We’re glad everything went smoothly and that our drop-off and pick-up process worked well with your schedule. We appreciate you choosing us and look forward to helping you again whenever you need us. Have a great day!
My experience was great! I was greeted with kindness by the staff and Robert upon driving in. During work (I dropped off my car), I received updates on the 4-point check and the original services. Once I received the suggestions on what other services my car needs, I also received a call. Robert explained each service that I was confused about and told me what I should prioritize to be ready for my long holiday road trip. Truly appreciated his kindness and communication. Bonus: my car was ready for pickup within 3 hours (bef... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that Robert and the team took great care of you and kept you updated throughout the visit. Clear communication and helping you feel confident before a long trip are exactly what we aim for, so it’s wonderful to know that came through. We truly appreciate your kind words, and we’re glad we could get your vehicle ready so quickly. If you ever need anything in the future, we’re here to help.
The car buying process was fine, maintenance (oil change That we purchased for additional cost is not worth it. Takes too long even after making an appt. They should at the minimum provide a complimentary vacuum.
Business response:
Thank you for taking the time to share your feedback. I’m glad to hear the car-buying process went well, and I appreciate you letting us know about your experience with maintenance. I understand your concerns regarding the wait time and the complimentary vacuum, and I’ll be sure to share this with our team. I would welcome the opportunity to speak with you and ensure your future visits are more in line with what you expect. Please feel free to reach out to me directly at 972-792-5657 or 469-655-6745.
From the beginning to the ending service process Jsing was great, as well as pickup and deliver driver in service area.
Business response:
Thank you for taking the time to leave us a review! We’re so glad to hear that Jsing provided great service from start to finish, and that our pickup and delivery driver also made your experience smooth and convenient. We appreciate your trust in us and look forward to helping you again in the future!
Shauna took good care of my car service. She’s been my service adviser before.
Business response:
Thank you for sharing your experience! We’re happy to hear that Shauna took great care of you and your vehicle once again. It means a lot to us that you continue to trust her and our service team. We truly appreciate you, and we’re always here whenever you need us!
Gido Saad helped make the buying process so easy. I felt like I was very well taken care of by a knowledgeable staff.
Business response:
Thank you so much for your review! We're thrilled to hear that Gido made the buying process easy and that you felt well taken care of by our knowledgeable team. We truly appreciate your trust in us, and we’re here for you anytime you need anything. Enjoy your new vehicle!
Courtesy Nissan has a 4.3 star rating with 12,413 reviews.
Courtesy Nissan is open now. It will close at 9:00 p.m.