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Courtesy Nissan

4.3
  • Richardson, TX

About this business

Location details

1777 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.312,190 reviews
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bertgravley's profile image
bertgravley 
a month ago

Great service representative and very knowledgeable about Nissans. He's been mine service rep for many years and is always courteous and informative 

Business response:

Thank you for your loyalty and for taking the time to share your experience! We’re so glad to hear that your service representative has consistently provided you with courteous, knowledgeable, and informative care over the years. We truly value your trust in us and look forward to serving you for many more visits to come! 

jlovinsis's profile image
jlovinsis 
a month ago

Much better service than the many times I have been there in the past. Scott knows his job well. Kaelyn Smith service manager made sure I had the best of the best on service advisors. 

Business response:

Thank you for sharing your experience! We’re so glad to hear that our team ensured you had the best service possible. It means a lot to know that this visit stood out compared to your past experiences. We appreciate your feedback and look forward to continuing to earn your trust! 

ogt5055's profile image
ogt5055 
a month ago

Very courteous. she was very thoughtful. and attentive to my needs. I would ask for her on my next visit. 

Business response:

Thank you for your kind words! We’re so glad to hear that our team member was courteous, thoughtful, and attentive to your needs. We’ll make sure she sees your feedback, and we look forward to welcoming you back on your next visit! 

Ran D's profile image
Ran D 
a month ago

This was my first time visiting Courtesy Nissan/Clay Cooley in Richardson since moving into the area. Easy to schedule appts. Scott was also easy to talk too, handled my request promptly and explained my vehicle warranty to me. The shuttle is also a win for someone that cannot sit and wait at the dealership. 

Business response:

Welcome to the area, and thank you for choosing us for your first visit! We’re glad to hear that scheduling was simple, Scott was helpful in handling your requests and explaining your warranty, and that our shuttle service made things more convenient. We truly appreciate your feedback and look forward to serving you again in the future! 

mspaschall's profile image
mspaschall 
a month ago

Shauna was great. Kept me informed and checked every box. Great job guys for everything! 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

koobonrul1's profile image
koobonrul1 
a month ago

Service advisors take care of me above and beyond with patience, even though I have a lot of questions, and my car turned back to awesome after the service. 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

nitesh_hans's profile image
nitesh_hans 
a month ago

Had to wait 20 mins even with an appointment. Should have informed other agents if one is busy. 

Business response:

Thank you for sharing your feedback. I apologize for the wait during your recent visit, we understand your time is valuable, and we should have communicated better while you were waiting. I’ll make sure to share this with our team so we can improve scheduling and communication moving forward. We appreciate your patience and the opportunity to serve you. 

triciagreedyy24's profile image
triciagreedyy24 
a month ago

He did and amazing job helping me find my dream car I would recommend him 1000 times 

Business response:

Thank you for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We hope you have a great day! 

alexdavidjenkins's profile image
alexdavidjenkins 
a month ago

A friendly place to buy a car. I recommend the dealership, it was an easy process. 

Business response:

Thank you so much for your kind words! We’re thrilled to hear that your car-buying experience with us was friendly and easy. Recommendations like yours mean the world to us, and we truly appreciate you sharing it. Enjoy your new vehicle, and we look forward to welcoming you back anytime! 

Frequently asked questions about Courtesy Nissan

How is Courtesy Nissan rated?

Courtesy Nissan has a 4.3 star rating with 12,190 reviews. 

When is Courtesy Nissan open?

Courtesy Nissan is open now. It will close at 9:00 p.m.