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Courtesy Nissan
- Car Dealers
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Alyson from internet sales did a masterful job answering my questions leading up to my decision to stop by. My wife and I were warmly greeted by Teddy and the rest of the floor associates. Teddy was so good, I forgot his name for most of the time me and my wife were there. That's what great customer service does! You remember the experience more than the details. I was not expecting to leave with a vehicle the same day I walked in, much less any brand new one. Well Teddy changed that expectation. Within 4 hours, I was drivin... read more
Business response:
Themister214, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
Scott is always thorough and keeps me informed. He makes sure to give me recommendations when I am low on money as to what I should do next in order of importance. I would recommend Scott and Courtesy Nissan to my friends and family.
Business response:
Karen.rust, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
I scheduled a tire rotation online. I was able to get to my appointment earlier than the appointed time, but I was greeted and told that wasnt an issue at all. I was expecting to be there for a couple of hours, so I brought my work stuff. Within 40 minutes of arriving, I received a text informing me the work was done and my car was ready to go! I got back time in my day that was totally unexpected.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Joseph Adams is a great Service Advisor. He listened to my questions and took great care of me car problems.
Business response:
Batesu1, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
Overall the professionalism and keeping me informed was excellent. I also appreciate being dropped off and picked up by their shuttle. The worst part of my experience was that I have a slow leak in my tire and the dealer said they checked the tire and tightened the valve stem. What they didn't tell me, that another company (tire company) told me was that I have a screw stuck in my tire. By not telling me that, they did a really bad job at assessing the obvious problem that even I could have found if I worked at a dealer.
Business response:
Fwilliams0721, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.
I could not have asked for a better experience, everything was smooth and the workers were so nice
Business response:
Piachonkinav, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Fast to get people in for dropping off their cars for service. My rep was Michael was friendly and helpful.
Business response:
Elizabeth.guia11, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
I am especially grateful for Scott’s expertise - he is professional, knowledgeable, reliable, honest, and personable.
Business response:
M-aileen, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service. On time and professional. The advisor was knowledgeable and experienced. I would recommend it to anyone
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,759 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is open now. It will close at 9:00 p.m.