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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a CPAP masking from them which was covered by their 30-day return policy. Great price, very fast shipment, product was exactly as described. Unfortunately, I couldn't make the mask work for me, so I contacted the company. Their CSR, Erica, got me sorted out by chat in about five minutes. Outstanding service. AAA+++
Business response:
Hey Bill, That's wonderful! Thank you for sharing and we hope to hear from you again soon.
Well trained! I was able to have an online chat with Erica in early morning hours. I had several questions and she was able to help me with them all. She was quick, thorough, and professional. I will use this Company for all my cpap needs for as long as they are around and continuing their outstanding customer service.
Business response:
Hi Donna, Thank you for sharing your chat experience with us! We look forward to hearing from you again soon.
CPAP.com has been great so far, easy to work with and very responsive.
Business response:
Hi Rene, Thank you for the kind words. We hope to hear from you again soon.
Great customer service. My representative went out of her way to help me navigate the purchase of a new machine. She was extremely knowledgeable and helpful with her advice. Kudos to cpap.com for outstanding customer service!
Business response:
Hi Shawn, We are glad to hear that you received outstanding service! Thank you for sharing your experience with us and we hope to hear from you again soon.
Efficient and courteous service for a small order. I needed a replacement for a broken knob on a CPAP machine. The person I talked with spent all the time we needed to find the item and place the order. Impressed by the civility and lack of pressure to get me off the line for a larger order. I have been a customer for many years and have been consistently satisfied with the service.
I am very happy with CPAP.com. They ship fast. Their prices are excellent. My last order had a backorder on my mask which is a first for them. Brandy the customer service representative found a solution for me right away - handled everything made the changes to my order fast and basically was the easiest edit to an order I have ever been involved with. Brandy was extremely professional and as nice a CSR as I have encountered. Great Job Brandy!!
Business response:
Hi David, We're pleased to hear that Brandy, provided you with the level of service you deserve! We will be sure to share your kind words with Brandy and hope to hear from you again soon.
Erica led me through the process via the chat line swiftly and professionally. She is an asset to the CPAP.com business … reward her!
Business response:
Hi Martin, We agree, Erica, is great! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
It was a real pleasure to order my new CPAP machine with Charlsie (last name initial W) from CPAP.com on the other end of the line. She looked up tubing specifications and mask types efficiently, checked which accessories were common to my previous CPAP machine and so did not need to be reordered, uploaded my prescription and associated it with my profile so it would not have to be checked again, gave me options on the Auto CPAP pressure range, made the checkout process easy using a card on file and giving me shipping option... read more
Agnes was very friendly, effective and professional. Thank you again Agnes
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open on Monday at 8:00 a.m.