This profile has been claimed by the business owner or representative.
Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very pleased with my experience. I called twice today prior to buying a new cpap machine. Both representatives were very helpful in answering all of my questions. I spoke first with Zach and called back later and talked to Kayla with more questions before placing an order.
Business response:
Hi Brenda, Thank you for sharing your shopping experience with us. Please let us know if there is anything further we can assist you with.
I've dealt with CPAP.com for many years and I have never ran into a problem with what I have ordered and the products. Prices are reasonable.
Erica was helpful, and answer my questions about shipment and insurance completely. She was informative and reassuring.
Layne went above and beyond the call of duty to help us with an order. We had been given bad information and she cleared everything up. An excellent job.
Business response:
Hi David, We're sorry for the bad information given initially. Thank you for letting us know that Layne, managed to provide you with the assurance you needed. Please let us know if there is anything else we can assist you with.
The gentleman explained exactly what I had gotten with my battery kit. I thought it had a power cord with it but it didn't. He was able to use a promo code and get me a new one at a discount. He went the extra mile to make sure I had exactly what I needed at a lower price.
Business response:
Thanks for sharing your experience with us! We hope to hear from you again soon.
excellent company. easy process, quick shipping. I have used them for several years now for c-pap supplies and have always been satisfied. There has been a couple times where there was an issue with an order and their customer service was outstanding.
Business response:
Hi Jimmy, Thank you for sharing your shopping experience with us. Please let us know if there is anything else we can assist you with.
Spoke with Erica this morning about getting my prescription from my Dr so I could order a new machine, I have made several phone calls to my Dr. over the last few weeks, Erica was able to get what I needed and had my order processed within 15 minutes. Great customer service!
Business response:
Hi Glyn, Thank you for sharing your experience with us. Please let us know if there's anything else we can assist you with.
Erica was excellent, efficient and knowledgeable about machine, supplies and recall Thanks
Business response:
That's great! Please let us know if there's anything else we can assist you with.
Erika gave me excellent customer service, with a great deal of empathy as well. I highly recommend!!
Business response:
Thank you for the recommendation! We hope to hear from you again soon.
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.