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Credit Acceptance

2.6

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
2.63,646 reviews
ILLUS10N B's profile image
ILLUS10N B 
7 months ago

App is not bad for the most part. I did run into the problem of not being able to make a pay off payment by highlighting the custom pay amount. It would only allow me do a set payment amount. Didn't matter what number I tried to add to the custom amount it would only show the zeroes already there. Had to go on my Google web browser to do the pay off amount after trying to do it on the app x5 times. 

Kent Busby's profile image
Kent Busby 
7 months ago

If this is the best the only reason I gave it a star is because I had to leave a review!this company can do towards getting there payments then they don't deserve them this app is pathetic!!! 

English T Warday's profile image
English T Warday 
7 months ago

between the dealer and this company. they are going to send me into financial ruin. always check and double check and triple check when signing bills of sale. they useed my whole 11k down payment and i still owe more than the purchasee price which i was baited and switched with the word of a salesman that they have they car i wanted in stock only to leave with a car that doesnt even qualify for a used ev credit because they said that there was no bank that woud finance that car for me $10k more 

Shawn Musmanno's profile image
Shawn Musmanno 
7 months ago

very difficult to make a payment 😕 

Scott Hansen's profile image
Scott Hansen 
7 months ago

On 11/21/24 I attempted to make my payment due on 11/30/24, for $360.00. The app, which I always use, did not give me the regular confirmation and receipt of payment. Therefore, I tried a second time to make a payment of $363.75, to cover the administrative fee. I was reviewing my back account and noticed I was charged twice. One payment of $360.00 and another one of $363.75. This error, on thier part, over drew my checking account. I contacted them for a credit back, but they have not... 

Mrs. Sanders's profile image
Mrs. Sanders 
8 months ago

Can't see payments or what's owed. But they can take my money and I not see my remaining balance very acceptable. Oh! and the online app is just as bad please fix these issues. 

Steve Castillo's profile image
Steve Castillo 
8 months ago

It's very difficult to get an agent to answer. 

Hunter Bunter's profile image
Hunter Bunter 
8 months ago

App won't let me reset my password. I go to get the code from my email, and the screen on the app to enter the code disappears. I shouldn't have been signed out in the first place. Furthermore these guys are constantly several days late at withdrawing payments. Not impressed AT ALL!! 

Cyrese Smith's profile image
Cyrese Smith 
8 months ago

After the update, I can't log into my account