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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Just made a purchase and installed the app, which is nonfunctioning. Also, the online 24/7 customer messaging option is not working either. This is not boding well with me, as I feel scammed and have no recourse. I have a serious question and am unable to contact you without a phone call. I have personal reasons why I avoid phone calls at all costs.
Trying to login into my account to make a payment but the page isn't uploading correctly for me to do so.
Just another fly by night "bank" price gouging people.
I'm trying to make my payment but online and the app aren't working
happy they took a chance on me and let me become a customer. irritated they charged me over $9000 to issue me the loan on top of the loan amount and a ridiculous interest rate. more like predatory lending but got me into a car so I deal.with it. over all with interest and fees im paying over 22,000 for a 8500 car
I have been a customer since August 2025 and regularly pay my monthly EMI. My car's registration certificate has expired; the local BMV office informed me that they need the vehicle title mailed by Credit Acceptance before they can proceed with the next steps. Over the past 20 days, I have called the Credit Acceptance office three times, but no one has been able to provide a satisfactory answer. I am not receiving any cooperation from them.
This app worked great at first, now everytime I open it to make a payment it tells me "something went wrong sorry for the inconvenience" I also can't use the guest pay because I dont know my account number but thats on me, I really like the convenience of using the app I just wish it worked better.
they got me a finance when no one else would..but the rate is very very expensive
never let anything unexpected in life happen bc if you EVER get behind on ur loan it's almost impossible to catch it up