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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Very disappointed doesn't work on my android I get all the way to sign in but can't scroll down far enough to click enter
If you get in a bind they don't extend payments.
La peor de todas, por un maldito crédito de 13 mil dólares me cobraron alto interés, y no me devolvieron la garantía de mi carro faltando 1 300 millas para que se completará, no lo recomiendo para nada
Business response:
We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506.
I downloaded the app the other day when I found out about it. I'm just now opening it and trying to get in, well, needless to say I can't get past the "I agree" statement because it's not letting me tap the box to check it. So unless this is fixed, I will be uninstalling the app. IF this is fixed, I'll update my rating status. Update: when I got to the page about tapping the box to agreement it frozen and wouldn't allow me to scroll or tap, because I did try that and it wouldn't work. It works
Business response:
Hi, Jacqueline. Thank you for sharing your feedback. Could you please try ensuring you've read and scrolled the entire agreement before attempting to "Agree"? If this doesn't work, please contact our Customer Service team at 800-634-1506 so we can understand a bit more.
The app is slow and takes multiple tries to get a payment to go through. Also why can't we log out of the app when a payment finally goes through?
Business response:
Hi Thomas, thanks for sharing your feedback. We are regularly updating our app with bug fixes and performance improvements. We would ask that you update to the latest version and give us a try again. If you are still having issues, please contact our Customer Service team at 800-634-1506 so that we can understand a bit more.
Very junky app, freezes, buttons stall or just don't work outright should update immediately to fix this.
Business response:
Hi, Clarence. Thank you for sharing your feedback. This experience is not what we want to hear, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506 so we can understand a bit more.
App. Doesn't recognize my account number or email address to log in
Business response:
Thank you for sharing your feedback. So that we may further assist you, please contact our Customer Service team at 800-634-1506.
It says in the email we would be able to use fingerprint or face recognition, but when I looked there isn't a selection for face recognition nor can you select the a count setting tab. Untill this is fixed I'll just use the website because at least my password will auto populate there.
Business response:
Hi Kenny, on the top right section of the home screen, there is a Profile Settings setup icon. Under the Profile Settings, you will see an option to turn Face ID/Fingerprint on/off. Could you please give this a try? If you're still having problems, please don't hesitate to call our Customer Service department at 800-634-1506.
After making my payment, instead of telling me my transaction was complete, I was prompted to make a payment. This led me to believe that the payment had not gone through, resulting in a duplicate payment being made! Frustrating and sneaky!
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.