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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This is my second Escalade purchased from this dealer. They always go above and beyond with a strong commitment to customer service. Austin was the absolute best salesperson. He took incredible care of us! I will continue to go back!
Business response:
We are overjoyed to hear about your wonderful experience with your second Escalade purchase! It means so much to us that you chose Crest Cadillac again and that we could demonstrate our dedication to exceptional customer service. We're thrilled that Austin provided you with outstanding care throughout your visit. Your loyalty and trust in our team truly makes our day. We look forward to serving you again in the future!
Chris was my REP he did a great job to get my service expedited, very professional and courteous. Thanks.
Business response:
Your positive experience means so much to us at Crest Cadillac. We are thrilled to hear that Chris provided you with excellent service and helped get your needs taken care of quickly. His professionalism and courteous approach truly represent the values we strive for in serving our customers. We appreciate you taking the time to share your feedback about the outstanding service you received.
Greg & Logan are a great customer facing team. They go above and beyond to provide a good experience that often ends by exceeding expectations. Thank you Crest and Crest Team.
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear that our team members provided exceptional service that went beyond your expectations. It means so much to know that you felt genuinely cared for throughout your visit. Your recognition of the outstanding customer service you received truly brightens our day. We appreciate your trust and look forward to continuing to provide you with the excellent experience you deserve in the future.
Everything was great! Problem was diagnosed and relayed to me. Work was completed on time. When I arrived the car was washed and ready.
Business response:
We are ecstatic to hear about your positive experience with us! It's wonderful to know that we were able to clearly communicate the diagnosis and complete your service on schedule. We take pride in ensuring every vehicle is thoroughly cleaned and ready for pickup. Your feedback about our timely service and attention to detail means so much to our team. Thank you for choosing Crest Cadillac and for sharing your experience with others.
I had an excellent experience. I was up against a tight timeline and Juda went above and beyond to get the deal done and the car ready.
Business response:
We are overjoyed to hear about your wonderful experience! It's fantastic to know that despite working within a challenging timeframe, we were able to exceed your expectations and deliver exceptional service. We take great pride in going the extra mile to ensure our customers receive outstanding care and can get behind the wheel of their vehicle when they need it most. Your satisfaction means everything to us, and we're thrilled that we could make your experience truly excellent. Thank you for choosing Crest Cadillac and for ... read more
Great service! Quality work! Will always buy from Crest Cadillac. Thanks to my service rep Bryan Oldham.
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We are delighted to hear that you received great service and quality work. Your loyalty means everything to us, and we truly appreciate that you will continue choosing Crest Cadillac for your automotive needs. We are pleased that your service representative provided you with excellent care and made your experience a memorable one. Your satisfaction is our priority, and feedback like yours motivates our entire team to maintain the hig... read more
Mónica is the best and was even able to get our car dropped off at our house once it was done!
Business response:
We are overjoyed to hear about your wonderful experience with our team! It sounds like you received exceptional service, and we're thrilled that the convenience of home delivery made such a positive impression. Our staff takes great pride in going above and beyond to ensure our customers have a seamless and convenient experience. Thank you for taking the time to share your feedback - it truly means the world to us at Crest Cadillac!
Met and exceeded expectations. Easiest and timeliest vehicle transaction we have ever experienced. Thank you again.
Business response:
We greatly appreciate your wonderful feedback about your vehicle purchase experience with us. It brings us tremendous joy to know that we not only met but surpassed what you were hoping for. We understand how important it is to have a smooth and efficient process when purchasing a vehicle, and we are thrilled that you found your experience to be both easy and timely. Your kind words mean so much to our team, and we truly value customers like you who take the time to share their positive experiences. We look forward to servin... read more
Sales people, sales people, sales people. Ask for everything in writing. Dirty and old waiting room and there was a long wait for the finance person just to finish the deal. Just like any other car dealer, check everything. Tip- ask for internal mechanical report. They may not fix everything that needs repair.
Business response:
Your feedback is appreciated, please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,630 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.