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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My appointment was at 7:30 AM and when I arrived at 7:05 AM I was processed right away. I was my first time to work with Chris as a service advisor and he was very thorough explaining about my brake response that I was concerned about.
Business response:
We appreciate you sharing your experience! It’s great to hear that Chris provided thorough explanations and addressed your concerns about your brakes. We’re glad your visit was efficient and look forward to assisting you again in the future.
Great dealership and very efficient! Answered all my questions and helped me so much. Shoutout Jenny for being amazing!!
Business response:
Thank you for your kind words! We're thrilled to hear that you had a great experience and that Jenny was able to assist you so well. We appreciate your feedback and look forward to helping you again in the future!
My XT5 looks and feels like a new car after it was serviced and received it’s Z-tac application.
Business response:
We're thrilled to hear that your vehicle looks and feels like new after its service and ZakTek application! Thank you for sharing your experience with us—we appreciate your trust in our service.
Shawn took care of me from the start, kept me informed and my car was ready in a week. In addition, I had a little maintenance done, based on what Shawn suggested. I hope to not have to turn my car in again for a long while but I will say this. Every time I have taken my car in, I have been well taken care of. I see purchasing my future Cadillacs from Crest.
Business response:
We're thrilled to hear that Shawn provided excellent care and kept you informed throughout the process. It's great that you were able to take care of your maintenance needs as well. We appreciate your continued trust in us, and we look forward to assisting you with future vehicle purchases. Thank you for your kind words—we're happy to have earned your loyalty!
Thank you so much for all your help. Everyone was incredibly helpful and went above and beyond. I was completely impressed with their professionalism and customer service.
Business response:
Thank you for your kind words! We're so glad to hear that our team went above and beyond to help you. It's wonderful to know that you were impressed with the professionalism and customer service. We truly appreciate your feedback and look forward to assisting you again in the future!
Chris Rucker is #1. I've purchased two vehicles from Chris at CREST in the last month. He takes the time to understand exactly what you're looking for. He's very responsive with communications. You can tell he loves cars and had some great suggestions on options and things we hadn't thought about. You can tell he really cares about his customers. I also appreciate his hustle. When we came in to pickup my wife's Escalade he was out there personally working on prep and making sure everything was perfect. His attention to detai... read more
Business response:
We're thrilled to hear about your exceptional experience with Chris Rucker! It's great to know that he took the time to understand your needs, provided helpful suggestions, and showed such dedication to ensuring everything was perfect. Your kind words and recognition of his attention to detail and hustle mean a lot to us. Thank you for sharing your experience, and we’re so glad we could make the car-buying process enjoyable for you!
Great customer service! !! I have purchased three vehicles from Crest and wouldn’t buy anywhere else. Austin is awesome!
Business response:
Thank you for your kind words! We’re thrilled to hear about your positive experiences with us, and we’re grateful for your continued trust. Austin will be especially happy to hear your feedback. We look forward to helping you again in the future!
Excellent jobs as usual. I would recommend them highly. Always on the top of things..
Business response:
Thank you for the fantastic review! We’re so glad to hear that you continue to have great experiences with us. Your recommendation means a lot, and we’re grateful for your trust in our team. We look forward to serving you again soon!
Logan was kind and honest with me on actual time our work would take to complete
Business response:
We're glad to hear that Logan provided you with kind and honest communication regarding the time needed to complete your work. Transparency is important to us, and we appreciate your feedback!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,056 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.