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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Logan McPherson, our service represenitive, was very attentive and kept us updated. We hope to have him again!
Business response:
Thank you for your review! We are thrilled to hear that our service representative provided such attentive care and kept you well-informed throughout your experience. It means so much to us when customers recognize the dedication our team puts into ensuring excellent service. Your kind words about the outstanding attention you received truly brighten our day. We look forward to serving you again and providing the same level of exceptional service that you experienced with us at Crest Cadillac.
Chase Ybarra is an awesome service advisor. He discussed the cost associated with my scheduled service ahead of time. He also answered my questions that I had regarding some electronic issues.
Business response:
We are pleased to hear about your positive experience with our service team. It sounds like you received thorough communication about your scheduled service costs upfront, which is exactly what we strive for with every customer visit. We're glad our team was able to address your electronic concerns and provide the answers you needed. Your feedback about the quality service you received means a great deal to us at Crest Cadillac. We appreciate you taking the time to share your experience and look forward to continuing to serv... read more
Logan and Greg are both so great and so amazing to work with!! I appreciate their quick reply’s, their prompt follow ups and their expedited services!! Top notch customer service!! It is so refreshing and appreciated to feel like a valued customer! Thank you Logan, Greg and Crest Cadillac!
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you found our staff so great to work with and that their quick responses and prompt follow-ups made such a positive impact. We take pride in providing expedited services and delivering top-notch customer service to every person who walks through our doors. Your kind words about feeling like a valued customer truly warm our hearts, as this is exactly what we strive for in every interaction. Thank you for taking the time to shar... read more
Logan and staff are always the “ A Team “ Always the extra mile till the job at hand is complete
Business response:
We genuinely appreciate your recognition of our team's dedication to excellence. It means so much to know that you experience exceptional service consistently and that our staff goes above and beyond to ensure every task is completed thoroughly. Your acknowledgment of the extra effort put forth to deliver quality results reflects exactly what we strive for at Crest Cadillac. Thank you for taking the time to share your positive experience with our team.
Excellent experience with Logan and Greg. They attended to my needs as always very professionally!!. Management cares about their customers at this store.
Business response:
We are pleased to hear about your wonderful experience. It sounds like Logan and Greg provided you with the professional service you have come to expect from our team. We truly value customers like you who recognize the care and attention our management puts into ensuring every visit meets your needs. Your feedback about the professional service you received means a great deal to us and reinforces our commitment to maintaining the high standards you deserve.
Shawn Barron helped me through the service needs. Completed as promised. Great customer service. Will return
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that your service needs were handled professionally and that everything was completed exactly as promised. It means so much to us at Crest Cadillac when customers recognize our commitment to delivering excellent customer service. Your feedback about the quality of care you received reinforces our dedication to providing outstanding experiences for every customer who walks through our doors. We truly value your trust in us and lo... read more
Excellent work and great service. Car finished and returned as promised. Will use again. Thank you Crest.
Business response:
Thank you for taking the time to share your positive feedback about your experience with us. We are delighted to hear that you found our work to be excellent and our service to be great. It means a lot to know that we delivered your car on time as promised and met your expectations. Your satisfaction is our priority, and we truly appreciate your trust in choosing Crest Cadillac for your automotive needs. We look forward to serving you again in the future.
Dealer staff is always courteous and on time while checking in. Location is clean and inviting and beautiful showroom.
Business response:
Thank you for your review! We truly appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team consistently provides courteous service and maintains punctuality during your check-in process. Your recognition of our staff's professionalism means so much to us. We're also delighted that you find our facility clean, inviting, and that our showroom made a great impression on you. Creating a welcoming environment where our customers feel comfortable is something we take great pr... read more
Me and my wife were very pleased. The sales man was extremely helpful with lots of information. Finance department was very prepared and very professional as well as the delivery was awesome.
Business response:
Thank you for your wonderful feedback! We are delighted to hear that both you and your wife had such a positive experience with us. It sounds like our sales team provided you with the comprehensive information you needed to make an informed decision. We take great pride in having our finance department well-prepared and maintaining the highest professional standards throughout the process. Knowing that your delivery experience was exceptional truly makes our day. Your satisfaction means everything to us at Crest Cadillac, an... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,630 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.