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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service with an excellent service advisor. Service was completed within the time estimated and I received updates throughout.
Business response:
Thank you for your kind words about our service and advisor. We are glad to hear that the service was completed on time and that you received updates throughout the process. Your satisfaction is our priority, and we look forward to serving you again in the future.
Great service with great people. My car looks fantastic. I am so pleased with Crest and my service advisor Bryan.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service and that your car looks fantastic. Bryan and the entire team appreciate your kind words and look forward to serving you again in the future.
Service personnel was polite, courteous, and knowledgeable. Work performed seems to be very good and on a timely basis. When checking out was informed use of credit card for payment would necessitate a 3% add on. If you are going to do this on each service call, please advise customer when car is delivered. Seems like like a A REAL xxxx-OFF FACTOR.
Business response:
Thank you for your feedback. We’re glad to hear that our service personnel were polite, courteous, and knowledgeable, and that the work was done in a timely manner. We also appreciate your comments about the credit card fee, and we apologize for not informing you about it earlier. We understand how that could be frustrating and will work on making this more clear to our customers upfront. Your experience is important to us, and we hope to provide an even better experience next time.
Ask for Samuel when purchasing your next vehicle at Crest. I have owned many exotic vehicles and his customer service is top notch!!!
Business response:
Thank you for your kind words about Samuel and our customer service. We appreciate your loyalty and look forward to assisting you with your next exotic vehicle purchase!
Shawn Barron is an outstanding service representative. He is reason I continue to use Crest.
Business response:
Thank you for sharing your experience! We're so glad to hear that Shawn Barron has provided you with outstanding service. We truly value your continued trust in Crest, and we'll be sure to pass along your kind words to Shawn. We look forward to serving you again in the future!
Always great service with Logan and Crest. Car was ready on time and cleaned. They were even able to update software on radio.
Business response:
Thank you for your continued trust in Logan and Crest! We're thrilled to hear that your car was ready on time, cleaned, and that we could take care of the software update as well. We truly appreciate your feedback and look forward to providing you with great service again in the future!
Rachid, Monica and Schuyler were all very nice, helpful and professional. Wish the process didn’t take so long.
Business response:
Thank you for your feedback! We're glad to hear that Rachid, Monica, and Schuyler provided you with great service and professionalism. We understand that the process took longer than expected, and we appreciate your patience. We’ll work on improving efficiency and hope to make your next experience even better!
Great dealership, friendly personnel, anxious to please and complete the deal, quality products and service with a smile!
Business response:
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team and that you found our service friendly and efficient. We take pride in offering quality products and service, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out!
The process was an absolute beating. Bought/leased multiple cars, losing a day & 1/2 work is insane, the bulk of things could've been done online.
Business response:
Thank you for sharing your feedback. We apologize for the inconvenience and understand that a lengthy process can be frustrating. We are always looking for ways to improve and make the experience more efficient for our customers, and your input will certainly help us in that effort. If you have any further concerns or suggestions, please feel free to reach out. We appreciate your patience and hope to better serve you in the future.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,057 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.