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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Monica is a fantastic service advisor and helps me hunt down answers to my questions
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. It's fantastic to know that you received such dedicated support in finding answers to your questions. Having knowledgeable team members who go above and beyond to assist our customers is exactly what we strive for at Crest Cadillac. Your positive feedback truly means a lot to us and reinforces our commitment to providing exceptional service. Thank you for taking the time to share your experience with us.
Great service, very helpful, keeps you up to date on the service being done on your vehicle
Business response:
We are grateful for your wonderful feedback about your service experience with us. Your kind words about our helpful approach and commitment to keeping you informed throughout the vehicle service process truly mean a lot to our team. We understand how important clear communication is when you entrust your vehicle to our care, and we're pleased to know we met your expectations. Thank you for taking the time to share your positive experience.
I always have a great experience at this dealership! Austin and Kodie were awesome to work with. Everyone was professional, friendly, and really took the time to make sure I was taken care of throughout the process. They made everything smooth and stress-free, and I truly appreciated their attention to detail. Highly recommend working with them if you’re looking for a new car!
Business response:
Your positive feedback means so much to us! We are thrilled to hear that you had such a wonderful experience. It sounds like Austin and Kodie provided exactly the kind of professional and friendly service we strive for with every customer. We are delighted that they took the time to ensure you felt well taken care of and made your car buying process smooth and stress-free. Their attention to detail truly reflects our commitment to excellence. Thank you for recommending our team - we are honored to have earned your trust and ... read more
i always have a great experience with servicing my car at this dealership. my service agent is knowledgeable.
Business response:
We are overjoyed to hear about your consistently positive experiences with our service department. It's wonderful to know that you feel confident in your service agent's expertise and knowledge. Your satisfaction with our automotive care is exactly what we strive for, and we truly appreciate customers like you who trust us with their vehicle maintenance needs. Thank you for choosing Crest Cadillac and for taking the time to share your feedback.
Our car sales person, Joseph Young, was very good to us. Although new, he was very knowledgeable.
Business response:
We are elated to hear about your wonderful experience with our team. It sounds like you received excellent service from someone who truly demonstrated knowledge and dedication to helping you find the right vehicle. We appreciate you recognizing the expertise and care you received, especially from team members who are growing with us at Crest Cadillac. Your positive feedback means so much to us and helps us continue providing the quality service our customers deserve. Thank you for choosing us for your automotive needs.
Billy is very helpful in crest cadillac Frisco, as well as Kate. They are very helpful!
Business response:
We are ecstatic to hear about your positive experience with our team members! It's wonderful to know that Billy and Kate provided you with such helpful service. Our staff takes great pride in assisting our customers, and your feedback truly highlights their dedication. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence.
Mandy was great to work with! Everybody was extremely professional and courteous during the process of buying the car.
Business response:
We are delighted to hear about your wonderful experience with our team! It sounds like you had excellent support throughout your car buying journey, and we truly appreciate you highlighting the professionalism and courtesy you received. Your kind words about the outstanding service mean so much to us at Crest Cadillac. Thank you for choosing us and for taking the time to share your positive experience!
Continued outstanding service received on this visit. Chase, in the absence of my assigned service manager, Shawn Barron, stepped up and addressed my needs in an extremely prompt and efficient manner. I was super impressed that Chase knew my name, when I am not regularly assign to his client list!
Business response:
Thanks to Crest service managers for always exceeding expectations!!!
Good dealership…answered all my questions… every person I encountered was cordial, knowledgeable and professional.
Business response:
Thank you for taking the time to share your wonderful experience. We are delighted to hear that our team provided you with thorough answers to all your questions and that every interaction you had was positive. It means so much to us that you found our staff to be welcoming, well-informed, and maintained the highest standards throughout your visit. Your feedback highlights exactly what we strive for in serving our customers, and we truly appreciate you recognizing our efforts.
Crest Cadillac has a 4.7 star rating with 13,630 reviews.
Crest Cadillac is open now. It will close at 8:00 p.m.