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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Welcome to Crest Cadillac in Frisco, TX, serving the greater Dallas area, including Plano and McKinney. Our dealership offers an exceptional selection of new and pre-owned Cadillac vehicles. Discover top-selling models like the CT5, XT5, and Escalade. We pride ourselves on providing a personalized experience, whether you're looking to buy, lease, or finance. The luxury experience doesn't end when you buy a car from us. We provide service after the sale with our state-of-the-art service center, staffed by certified technician... read more
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Stay away from victor bad business find another dealer they give you a price to get you in and then don’t honor it.
horrible experience with the service here. Completely unprofessional and did not give timely updates and has been hard to work with
I have nothing to add to this review. There no reason for this to be mandatory. I will not do a survey again that requires this.
I am VERY CONCERNED that the diagnostics of my vehicle at 146K miles showed 11 issues requiring immediate attention at a quote for $3400, however, unbeknownst to Crest Svs department I had majority of those svs completed at the 145K mile at another local location. Seriously?! Will never be able to trust this dealership again. Do better. Only redeeming quality of service was Bryan Oldham. He was and has always been great.
They have Excellent attention from Service but a terrible shuttle Service With lyft, that shouldnt be offer to customers
The accounts of our vehicles should have stated that I am a veteran, and the system also should automatically deduct 10% off from the tickets. The cashier was not friendly when I asked her to resubmit the ticket with military discount, and also had no response when I thanked her.
I have written extensively on Yelp and Google reviews about this dealership since 2015 but have been a customer since 1996 in sales and service. More details there. Most recent service was for oil change (inspire by discount coupon) and took advantage of tire rotation and software update. All went well except software update wiped out all personalization setups done in last few months; seat position, side view mirror position, HVAC turned off, exit position setting gone. It would have been better customer service to be notif... read more
Had my car for over 5 months with transmission issues, took it in before that trying to tell them something wrong with it, they said it’s good just needs to warm up, it finally went out and took them over 5 months to fix, not only that my differential went out also the motor for the seat adjust also the dash display went out , had to have it all replaced, we will never buy another Cadillac or recommend it.
I don’t know how to express my frustration with this service advisor arman he’s been lying to me for todays and telling me my 2021 Cadillac Escalade is gonna be ready for the next day over and over he’s being wasting my time for no, reason he should be told me the truth in the beginning but he keep lying to me , telling me my truck is goin to is ready next day over and over for 10 days so I don’t know when my truck is going to be ready
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 10,777 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.