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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,057 reviews
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amyescamilla1201's profile image
amyescamilla1201 
9 months ago

It was great problem with my car was resolved in a timely manner. Thank you. 

Business response:

Thank you for your feedback! We’re glad to hear that your car issue was resolved quickly and to your satisfaction. If you need anything else, feel free to reach out! 

Lindsey's profile image
Lindsey 
9 months ago

Logan is amazing! ! He got me right in and had me a rental ready to go. Service was fast, and truly the best costumer service!! 

Business response:

Thank you for your kind words! We're thrilled to hear that Logan provided you with such a seamless experience, getting you in quickly and ensuring a rental was ready for you. Providing fast service and top-notch customer care is what we strive for, and we’re glad Logan delivered. We appreciate your support and look forward to serving you again in the future! 

Mathlove's profile image
Mathlove 
9 months ago

Samuel was thorough throughout the process. He sought to understand our needs and ensure we had a great experience. 

Business response:

Thank you for the wonderful 5-star review! We're so glad to hear that Samuel was able to thoroughly understand your needs and ensure you had a great experience. It's always our goal to make sure every customer feels supported, and it’s great to know that Samuel delivered on that. We truly appreciate your feedback and look forward to assisting you again in the future! 

DaL's profile image
DaL 
9 months ago

Working with Crest Cadillac in Frisco is just so easy! From scheduling to communications, I always feel confident that my car is being taken care of!! 

Business response:

Thank you for sharing your positive experience! We’re thrilled to hear that you’ve had such an easy and confident experience. We take pride in providing seamless service and ensuring your car is well taken care of. We look forward to continuing to serve you in the future! 

Mspear96's profile image
Mspear96 
10 months ago

Phenomenal that’s how I describe Sam and my experience with Crest Cadillac! Attn to detail and willing to go above and beyond!!!! 

Business response:

Thank you for your wonderful review! We’re thrilled to hear that Sam provided you with such a phenomenal experience. Attention to detail and going above and beyond for our customers is always our priority, and we’re so glad to know that we exceeded your expectations. If you need anything else, don’t hesitate to reach out to us. We look forward to serving you again! 

scotttx1953's profile image
scotttx1953 
10 months ago

When I got there, there was an issue with my reservation, however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services scheduled and also was able to have an electrical problem repaired. Additionally, he arranged for a ride to take me home and pick me up so that I did not need to stay at the dealership all day. It was all appreciated. 

Business response:

Thank you for sharing your experience! We're glad to hear that despite the initial reservation issue, Logan McPherson was able to assist you and make the process smooth. It's great that the maintenance and repair work were handled efficiently, and that the ride arrangement made your visit more convenient. We truly appreciate your feedback! Let us know if there’s anything else we can do for you in the future. 

bblackwell71's profile image
bblackwell71 
10 months ago

Service was great. Ty king took very great care of me on my first service. Thank you. 

Business response:

Thank you for your feedback! We're thrilled to hear that your first service experience was great and that Ty King took excellent care of you. We truly appreciate your business, and if you need anything else, don’t hesitate to reach out! 

kayadamson's profile image
kayadamson 
10 months ago

Bret was so great to work with. His knowledge, kindness and understanding stood out immediately. We are so thankful that we were able to work with such an outstanding man and appreciate all he did to help us purchase our car from Crest Cadillac. We also worked with Chris and again, outstanding job! 

Business response:

Thank you for your kind words! We're thrilled to hear that Bret and Chris made your car-buying experience so positive. We pride ourselves on having a knowledgeable and dedicated team, and it's wonderful to know that both Bret and Chris took great care of you. If you need any further assistance or have any questions down the road, feel free to reach out. We're here to help and look forward to serving you again! 

cathywbarnes's profile image
cathywbarnes 
10 months ago

The Dealership was nice and inviting. .nice inventory, eye catching, and the food was very good 

Business response:

Thank you for your kind review! We're glad to hear that you found our dealership inviting and that our inventory caught your eye. We’re also pleased that you enjoyed the food! Creating a welcoming and comfortable environment is important to us, and we’re happy you had a great experience. If you need anything in the future, feel free to reach out to us. We look forward to seeing you again! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,057 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.