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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Shawn made sure I was taken care of. My initial appointment was somehow assigned to another Service Manager but all worked out after I had arrived and I was connected with Shawn.
Business response:
Thank you for your review! We're glad to hear that Shawn ensured you were well taken care of, even with the initial mix-up. Providing excellent service and making things right for our customers is always our priority. We appreciate your patience and look forward to assisting you again in the future!
Samuel was great. He went above and beyond to make this a seamless transaction! He was processional and had amazing follow up.
Business response:
We sincerely appreciate your kind words and are thrilled to hear that Samuel went above and beyond to make your transaction seamless. At Crest Cadillac, we strive to provide exceptional customer service, and we are delighted that Samuel's professionalism and follow-up exceeded your expectations.
Working with Samuel on the purchase of my vehicles was an exceptional experience. He offered great pricing and maintained a professional yet approachable demeanor throughout the entire process. Samuel made everything seamless and stress-free, demonstrating excellent communication and a strong commitment to customer satisfaction. I highly recommend him to anyone looking for a smooth and reliable vehicle purchasing experience..
Business response:
We are thrilled to hear about your outstanding experience with Samuel during your vehicle purchase. His professional approach, competitive pricing, and commitment to customer satisfaction are hallmarks of our sales team's dedication. Samuel's ability to create a seamless and stress-free purchasing process is exactly what we strive to deliver to every customer. Your detailed and enthusiastic recommendation means a great deal to us and to Samuel, who clearly went above and beyond to ensure your complete satisfaction. We are gr... read more
I’ve been treated with courtesy & respect each time I’ve dealt with any employee. Everyone has listened intently.
Business response:
Thank you for your thoughtful feedback! We’re so glad to hear that you’ve consistently been treated with courtesy and respect by our team. It’s important to us that every customer feels heard and valued, and we’re thrilled that we’ve been able to meet those expectations for you. We look forward to continuing to serve you in the future!
Our sales guy, Samuel, was amazing! Very professional, with a great charismatic attitude. I believe he truly cares about the customer and is willing to work on your behalf to close the deal. I would def recommend him!
Business response:
Thank you for your kind words! We're so glad to hear that Samuel provided you with such an amazing experience. His professionalism and positive attitude truly make a difference, and it’s great to know that he went above and beyond to help you close the deal. We appreciate your recommendation and look forward to assisting you again in the future!
Samuel Dixon was outstanding. He took the time during this sale to ensure all of our questions and concerns were resolved in a very professional manner! While having warranty issues resolved he was also our point of contact letting us know the status of our new Escalade, ensuring each issue was corrected! He seems to truly cares about the individuals whom he is dealing with. My wife and I truly appreciated his personalized approach taken during the process of the sale! I personally feel Crest Cadillac is very fortunate to ha... read more
Business response:
Thank you so much for your wonderful feedback! We’re thrilled to hear that Samuel Dixon provided you with such outstanding service and made your experience seamless, both during the sale and while resolving your warranty issues. It’s clear that he truly cares about his customers, and we’re proud to have him on our team. Your kind words mean a lot to us, and we’re grateful for your trust in Samuel and Crest Cadillac. We look forward to serving you again in the future!
This was our first time visiting the Crest Cadillac Dealership and we were highly impressed with the facility, the customer service from every employee that we interacted with and the amount inventory readily available. Samuel from Sales was extremely professional and personable and by far made our purchasing experience seamless. He’s good at what he does! On a side note, my husband and I would love to get matching Cadillac jackets to go with our new SUV ;) .
Business response:
Thank you for sharing your experience at Crest Cadillac. We’re delighted to hear that your first visit left such a great impression. It’s wonderful to know that Samuel provided you with exceptional service and made your purchasing experience so seamless. We take pride in offering a top-tier selection of vehicles and ensuring that every guest feels valued from the moment they walk through our doors. If there’s anything else we can assist with, feel free to reach out.
The service lady was very nice. She was informative if we had any questions or concerns. The warranty work was completed promptly.
Business response:
Thank you for your review! We're glad to hear that our service team member provided friendly and informative assistance and addressed your questions and concerns. It’s great to know the warranty work was completed promptly. We appreciate your feedback and look forward to assisting you again!
We recently had the pleasure of purchasing a SUV with Samuel Dixon, and I cannot recommend him highly enough! From start to finish, the experience was seamless and stress-free. Samuel was incredibly knowledgeable, patient, and attentive to our needs. He took the time to understand exactly what we were looking for and provided honest, transparent advice throughout the process. What stood out most was his commitment to ensuring we were comfortable and confident in our decision. There was no pressure to rush or upsell, which ma... read more
Business response:
Thank you for sharing your experience! We're so glad to hear that Samuel provided you with a seamless, stress-free, and transparent car-buying experience. It's wonderful that he took the time to understand your needs and ensure you were comfortable with your decision every step of the way. We truly appreciate your recommendation, and we're happy to know you're enjoying your new XT6! Thank you for choosing us, and we look forward to assisting you again in the future!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,057 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 7:00 a.m.