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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
After several trips of mishaps in repairing my engine, I was finally able to get my car back in the condition it was in after the needed repairs. It took some steps in communicating my dissatisfaction with the repairs, but they made it right. Thank you to the management and service department for fulfilling my service.
Business response:
We sincerely appreciate your patience throughout the process, and we're glad we were able to make things right for you. Your feedback is invaluable, and it's great to know that the management and service department were able to fulfill your needs. Thank you for trusting us with your vehicle!
I love Crest Cadillac's service department. Brian Oldham always takes care of my needs. I never worry about if the job is going to be completed correctly. The mechanics do an awesome job, and Brian always keeps an eye on my car to make sure everything is going well and on time as well as keeps me informed. James Freel over the years is someone I also enjoy visiting with.
Business response:
Thank you for your kind words! We're so glad to hear that Brian, James, and the team consistently provide you with excellent service. It’s wonderful to know you feel confident in the work done on your car and that we’re able to keep you informed every step of the way. We truly appreciate your loyalty and look forward to continuing to serve you!
Monica is a good service advisor. I appreciate the ride home. When I stay for a service the lounge area is comfortable.
Business response:
Thank you for sharing your positive experience! We’re glad to hear that Monica took great care of you, and that you enjoyed the comfortable lounge area. We look forward to serving you again soon!
Your team is amazing! We drove 4 hours each way to purchase with your store. We appreciate the level of professionalism and dedication to making sure we were taken care of. We will be back for our next Cadillac!
Business response:
Thank you so much for making the drive to purchase from us! We truly appreciate your kind words and are thrilled that you had such a positive experience. We're grateful for your trust and look forward to helping you with your next Cadillac! Safe travels and see you again soon!
Great job, as usual! I can always count on Crest to take care of my vehicle.
Business response:
Thank you for your continued trust! We’re thrilled to hear that you can always count on us for excellent service. We look forward to keeping your vehicle in top shape!
Very pleased with the service and quality of service. Brian is very knowledgeable and helpful.
Business response:
Thank you for your feedback! We're thrilled to hear that you were pleased with the service and the quality of work provided. Brian is indeed an asset to our team, and we're glad he could assist you with his expertise. We look forward to serving you again in the future!
Such and easy process from start to finish , Everyone so welcoming from the time we walked in
Business response:
Thank you for your feedback! We’re so glad to hear that your experience was smooth and welcoming from start to finish. It’s our goal to make every step easy and enjoyable for our customers, and we’re thrilled we were able to do that for you!
Timely service. They fix it right the first time. Longtime customer, always satisfied with our Cadillacs.
Business response:
Thank you for being a loyal customer! We’re glad to hear that you’ve always been satisfied with the service and quality of your Cadillacs. We look forward to continuing to provide you with top-notch service for years to come!
They ran a full diagnostic on the car and determined that the software needed updating. That is all and it took less than and hour
Business response:
Thank you for sharing your experience! We're glad to hear that the diagnostic process was quick and that the issue was resolved efficiently with a software update. If you ever need further assistance, feel free to reach out!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,815 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.