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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Lease Return Had an issue with Lease returns (wear and tear). Duncan followed up on the issue explained their situation and both parties came into consensus regarding the Bank payments. Overall would appreciate Duncan's and express my thanks to you to deal with the issue in a professional manner extended to me. This service convinced me to close the matter and issue. I would highly recommend your dealership to any person seeking either service on their current vehicle or leasing another. Thanks again.” -
Business response:
Despite the issue you were having with your lease, we are so glad to hear that Duncan was able to follow up and resolve the situation. Thank you for sharing this with our team!
ATS Survey Hussain Jafri was exceptional during my experience at Crest Cadillac when I bought my ATS. Not Only did he go above and beyond, but continues to even after the sale. He remembers me when I take my car in for service and this says a lot about him.
Business response:
Hello there! Our team was happy to help you find the ATS you were looking for at Crest! We appreciate the kind words!
This dealership is a gem! Yes, that's right--a gem. Though most (and rightfully so) see the prospect of visiting a car dealership as enticing as getting a tooth pulled, the folks at Crest Cadillac will make you rethink the typical stereotype. The facilities themselves are top-notch; slick, upscale, and loaded with amenities. The staff is knowledgeable. They make everything simple, and perhaps most importantly, they do not play "hide the ball". They are upfront about everything. I cannot recommend these folks enough!
Business response:
Robert, thank you for the review! The Crest Cadillac team was happy to help you during your visit to our dealership. We pride ourselves on fair and honest pricing so we really appreciate your feedback!
Best Car Buying Experience EVER!!! From the moment my wife and I stepped out of our vehicle until we drove off the lot, Hussain Jafri made our car buying experience the best ever!! He was genuinely courteous, professional, and knowledgeable. He had every opportunity to take advantage of my lack of knowledge about leasing but took the time to explain the leasing process. He LISTENED to what I wanted and when I asked what I had to give up in order to be where I needed to be in payments his reply was "Why should you give up any... read more
Business response:
Tony and Ester, thank you for sharing your experience with our team! We are so glad to hear that you enjoyed your time at our dealership! We were happy to help! Look forward to seeing you during your next visit!
Top Shelf! By far the best overall car-buying experience to date. The professionalism and courtesy extended by Hussain Jafri, my sales consultant, throughout the entire process was top shelf and definitely a reason I chose to bring my repeat business to Crest Cadillac.
Business response:
JS, thanks for the review! We are happy to hear that you enjoyed your time at our dealership!
Outstanding! The service and attention to detail is outstanding. The personal touch is excellent. For years I drove Ford cars, I now have 2 General Motors vehicles. You need an appealing product that has great quality. My Cadillac has comfort, elegance, performance and style. Jafri made the purchase easy and entertaining. His knowledge about the cars is first rate. He looks out for his customers and never allows them to feel uncomfortable. Jafri is Crest Cadillac to me.
Business response:
Hello! We are glad to hear that Jafri and the Crest team were able to answer all of your questions regarding our vehicles! Thanks for choosing Crest!
Andrew Calvert is a professional I worked with Andrew Calvert when purchasing my 2017 CTS-V. Not only did Crest have the exact vehicle I wanted, but Andrew was extremely professional and courteous and made the transaction very pleasant. I won't hesitate to recommend Andrew and Crest Cadillac moving forward.
Business response:
Andrew and the team at Crest were happy to help, Jason! Thanks for the review!
Great customer experience. The customer service is excellent. From the time I pulled onto the lot to my last vehicle service appointment, I was treated like a VIP. My sales representative, Hussain Jafri and I became instant friends and still checks in with me almost two years after I purchased my car!
Business response:
Our team was happy to help service your vehicle! Come back and see us for your next service!
New Lease of Escalade Hussein Jafri was excellent! One of the primary reasons I proceeded with purchase of my first Cadillac. Looking forward to the next visit to Crest.
Business response:
Bryan, thanks for the review! We are glad to hear that you enjoyed your time at Crest!
Crest Cadillac has a 4.7 star rating with 13,644 reviews.
Crest Cadillac is closed now. It will open on Monday at 8:30 a.m.