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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent Sales Experience with Andrew Calvert My 2013 SRX lease was about ends in a few month, so Andrew worked out a deal for us to turn in our 2013 SRX for a 2017 XT5. The sales process took place very efficiently with much less tress with Andrew. He worked out a very acceptable deal for us, we closed out the deal in just a little over an hour. We love the XT5 very much and it has all the things we had looking for. Also Andrew recommended Paul Zugelder, the Service Advisor for our new car and we love Paul as well. Thank y... read more
Business response:
Thank you for your review. We love having Andrew on the team and we're glad he could help find you a great deal and a great service team member! We appreciate your business and wish you many happy miles in your XT5! See you next time!
Great experience I've purchased a lot of cars and this has to be one of the best experiences. Andrew Calvert went above and beyond! Don't go anywhere else - you'll be wasting your time.
Business response:
Thank you for the kind words. Andrew is a great asset to Crest. We look forward to servicing you in the future.
intregity means all,dealership This is my 2nd purchase in 6 months, and after a little red tape, my deal was finished. I can't that my sales guy enough for being honest: George Diaz. Also thanks for non pushy finance department guy Miguel Muniz. And without special bell and understanding on Cadillac's Integrity for making customers satisfied this would not of happened. Thank you DUNCAN MCPHAIL.
Business response:
Thanks for the review and sharing your experiences with our staff. Your friends at Crest Cadillac.
Cadillac Customers for Life Our experience at the Crest Cadillac dealership feels like red carpet treatment. The owner, management and staff are very professional and personable. Sales & leasing, service, finance, custom, accessories, delivery/demo, cashier, cafe, you name it - they not only treat us like VIPs, they treat us like family. It's always a pleasant experience. We are Crest Cadillac customers for life. Tony and Michelle Hawkins
Business response:
Thank you Tony and Michelle for the kind words. We couldn't be more pleased to hear that our staff is living up to the high standards we set for premium customer service in all areas! Thank you for choosing Crest Cadillac and we look forward to serving you again in the future!
Florida Service Customer We purchased our SRX in Florida and drove to Texas 4/6/2016. On our way the service engine light came on and at our arrival in Dallas called Crest for service. At 9am. 4/7, I took our car to Crest and received the best service experience, coordinated by Paul Zugelder. Not only was the engine problem corrected, but an oil filter leak was found and corrected. I have tried to give this positive customer feedback directly to Cadillac, but my survey will not complete. I would rate Crest a 10+ and Paul Zug... read more
Business response:
Thank you for taking the time and sharing your story about your visit to our store. Paul will be pleased to hear your feedback. Your friends at Crest Cadillac.
Benchmark service I purchases a 2009 Cadillac cts on 3/9/16, and had some issues needed fixed, and I can't that Crest Cadillac enough for there epecable service on my vehicle, they made everything correct.There Dealership stands behind what they say, I appreciate doing business with a Outstanding Class operation. I will recommend everyone I know to see these awesome people at this Dealership.
Business response:
We’re honored you chose us to keep your vehicle in top shape! Thanks for posting your comments! Your friends at Crest Cadillac.
5 Star personalized treatment Great dealership to buy from with 5 star service. The personalized service from our salesman, Sam Hilou, made us feel right at home. We love our Escalade and our little girl loved her movie that Sam bought her.
Business response:
Thanks for coming to see us when looking for a new vehicle. We hope you love your new Escalade! We love all of our customers and strive to provide them with the best possible customer experience.
Great Experience They made an effort to help with a few issues and turned a frustrating experience in to a positive one. They stepped up and took care of things.
Business response:
We are very happy to know that we were able to make your experience positive while working with us. Please let us know if there is anything we can do to help in the future.
Amazing Service!!!! We bought our new Escalade from Crest and the sales team was great however the reason we decided to purchase our new car here was because the amazing service! We use the service advisor Paul and they always go above and beyond picking up my car for service while leaving a loaner car and taking care of all of my concerns. Once when I was pregnant I locked my keys in the car and they send someone to help me get into my car! They are so helpful and go above and beyond but ask for Paul Z in service! Highly re... read more
Business response:
Thank you for the kind words and for the recommendation to do business with us, we greatly appreciate it! We strive to go above and beyond to ensure our customers are happy throughout the life of their vehicle. Please let us know if there is anything we can do to help in the future.
Crest Cadillac has a 4.7 star rating with 13,644 reviews.
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.