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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very good. Everything went very smoothly from the time I brought the car in for service, until I returned to pick it up. Gene Reeves had been my Service Rep for many, many years and he always provided excellent service. To him and the Service Dept, thank you!
Business response:
Thanks for coming to see us over the years, we really appreciate your repeat business and the recommendation to do business with us. We consider you part of the Crest Auto family, and as always, please let us know if there is anything we can do to help.
Great job, and attention to detail beyond what I asked for! Phenomenal group of people! Immediate greeting and support for my wife's car. The coffee and the cookies were a favorite of hers! The repairs were done quickly and efficiently, and THANK YOU for going through the engine and drivetrain with a fine tooth comb! Your attention to detail has ensured that her new (to us at least) Cadillac will last a LONG time! Great work to your team!!!
Business response:
Thanks you very much for your kind words for our sales staff, we greatly appreciate it. We are very happy to know that you had a great experience with us and we hope you love your new car! We pride ourselves on being very detailed in everything that we do at Crest Cadillac. Please come back and see us when your car needs service.
"BEST CADILLAC DEALER TROPHY SHOULD GO TO CREST" YOUR SERVICE IS ALWAYS TOP NOTCH NO MATTER IF MY WORK IS WARRANTY OR CASH. MY GUY RANDY IS AWESOME. HE TAKES THE TIME TO EXPLAIN EVERYTHING NO MATTER HOW BUSY HES IS, HE DOESNT CUT CORNERS AND MAKES SURE MY VEHICLE STAYS IN CADILLAC SHAPE AND I REALLY APPRECIATE HIM AND THE COMPANY!!!
Business response:
Thank you for your kind words! It is our goal to keep every Cadillac we service in tip top shape. We appreciate your repeat business and the recommendation to business with us!
Great service department. This is our fifth Escalade. Gene Reeves has been my service rep for most of these years. Thanks to Gene and the others in the service dept. for ALWAYS being courteous and helpful.
Business response:
Thank you for your repeat business, we greatly appreciate it! It is our pleasure to service your Escalades, please come back and see us next time it needs service.
Sun roof I was treated like family going for a sun roof problem that did not show up while I was their. Jean did not give up until he found the issue.
Business response:
Thank you for coming to see us to fix the problem with your sunroof. We consider you part of the Crest Auto family! Please come back and see us for any future service needs.
Exceptional Customer Service As always, a perfect experience working with the employees and service department at Crest Cadillac. They truly provide an experience in customer service beyond what is expected.
Business response:
Thanks for coming to see the service department at Crest Cadillac, we greatly appreciate your business! We strive to provide the best possible customer service. Please come back and see us the next time your car needs service.
75,000 Mile Check Up. Greg in the Service Department provided us with updates on the required services and only recommended what was required for this mileage level and had us in and out the same day. He provided us with an outstanding level of service.
Business response:
Thank you for bringing your car in for a 75,000 mile checkup. We are very happy to know that you had a great experience with our service center! Please come back and see us for the 100,000 mile checkup.
Outstanding Service Staff is very professional and courteous. They are definitely customer focused and want to develop a long term relationship. The loaner service they provide keeps things simple.
Business response:
We look to create a long term relationship with every customer, and consider you part of the family. Thank you for shopping with us when looking for a new car, we greatly appreciate your business! Please come back and see us when your car needs service.
Crest never lets me down! Randy Nabors is awesome as always, despite his promotion, I don't want anyone else taking care of me and he obliges... I've bought 3 cadillacs in a row here, doubt I could ever go anywhere else!
Business response:
Wow! We can’t thank you enough for your repeat business, we consider you part of the Crest Auto family. We appreciate your loyalty and look forward to working with you in the future.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,644 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.